Learn
Learn
Close

What is 'They Ask, You Answer'?

A revolutionary approach to driving more sales from your inbound marketing.

Learn MoreLearn More

Free Courses in IMPACT+

Dozens of sales, marketing, and content courses inside IMPACT+. Start learning now.

See all coursesSee all courses
Events
Events
Close
IMPACT+ Membership
IMPACT+ Membership
Close
Services
Services
Close

Services Overview

See how you can dramatically increase your inbound leads and sales.

Services Overview

Digital Sales and Marketing Mastery

Fast track your team’s success with IMPACT's most popular service.

Digital Sales and Marketing Mastery

Web Design

Launch a beautiful website that consistently generates leads and revenue.

Web Design

Virtual Sales Training

Equip your sales team with comprehensive training designed to help them close more deals in today's virtual-first world.

Virtual Sales Training

HubSpot Training & Implementation

Train your company to take ownership of HubSpot and get the most out of your investment.

HubSpot Training & Implementation

Case Studies

See dozens of examples of companies succeeding with Digital Sales and Marketing Mastery and They Ask, You Answer.

Case Studies
Become a Certified Coach
Become a Certified Coach
Close

ON-DEMAND WEBINAR

From Prospect to Promoter: 5 Keys to Creating Lifelong Customers

From Prospect to Promoter: 5 Keys to Creating Lifelong Customers Blog Feature

The fact that retaining existing customers is less expensive than acquiring new ones isn’t exactly a novel idea. It’s very well documented that customer acquisition costs 5x to 25x more than customer retention does.

So then why are so many of our marketing metrics focused on the end goal of new customers?

Back in the day, retention was relegated to sales or support teams. But we all know that as the lines between sales, support, and marketing get blurrier, it’s up to all of us to foster these relationships and, so to speak, pick that low-hanging fruit.

Watch this on-demand webinar for a deep dive into what we as marketers can do to guide prospects on the journey from discovering our brand all the way through to becoming life-long loyalists.

You’ll learn:

  • Why companies need to set their priorities on customer retention

  • How focusing on customer loyalty can boost your marketing results

  • The characteristics of brands that build loyalty

Host:

Will Harris

Marketing Coordinator, Real Thread

Will is a Marketing Coordinator at Real Thread, a custom T-shirt printing company headquartered in sunny Orlando, FL. Joining Real Thread shortly after graduating from the University of Florida, Will specializes in writing clear, concise marketing content that helps brands grow. Outside of the office, you can find him playing basketball, sipping a beer, or taking very (like very) amateur photography.

Download The Recording Now!

Fill out the form below to watch the webinar recording and download the slidedeck