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- New Facebook Research Report: What Is Conversational Commerce ("C-commerce") & Why Do Your Consumers Prefer It?
- Live Chat Bootcamp: Here Are 7 Essential HubSpot Conversations Best Practices to Create Genuine Connections
- Simon Sinek's TED Talk Turns 10: How 'The Golden Circle' Is More Relevant Than Ever to the B2B Market
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I'm a little obsessed with vintage ads. It's one of the reasons why I am an avid collector of LIFE magazines. (In addition to the incredible photography and feature stories from around the world, the ads are a spectacular snapshot in time.)
Why vintage ads? Aside from laughing at what used to be considered delicious, tasty food, there's a whimsical, romantic part of me that just adores the care and detail paid to the art of copywriting.
To show you what I mean, here's an example from 1929:
In the digital age, it's all about instant gratification for consumers. We have no patience anymore β and, for years, some have questioned if Google is making us stupid.
But when I look at these ads, I find comfort in them.
They're measured. They're patient. They tell a story. The word choice is always purposeful, evoking powerful emotions and triggering aspirations of achieving something greater. The cheese tray isn't just a cheese tray β it's a "vogue" European custom you can easily bring to your own table.
So yes, the products and gender norms in these ads are almost always woefully outdated, as we look at them in retrospect. But there is a lot we can learn from the copywriters of yesteryear, as they were masters of selling you an experience, not just a product.
Messaging apps aren't just another tool for promoting your latest products and sales to consumers. They represent an important group of platforms where large markets of consumers spend their time, gather information, and make their purchasing decisions. According to a new Facebook research report, this has given way to a new type of commerce β conversational commerce, or "c-commerce." In this article from IMPACT Editorial Associate John Becker, learn exactly what conversational commerce is, and how you need to reimagine how you connect with your potential buyers.
β RELATED CONTENT:
To connect with your consumers, you need to be mirroring the way they connect with each other β and, according to recent polling and data, texting is the preferred method of communication for most of your buyers. This trend has paved the way for conversational marketing tools like Drift and HubSpot Conversations. But getting conversational isn't as simple as flipping the live chat switch on, on your website. In this article, IMPACT HubSpot Consultant Jessica Palmieri sheds light on the seven most important live chat best practices every company must know to be successful with HubSpot Conversations.
β RELATED CONTENT:
Simon Sinek's 2009 TED Talk turns 10 years old this month. Over the past decade, "starting with why" has changed the status quo of marketing, reframing the way that businesses position themselves... at least for B2C companies. In the B2B world of group purchasing decisions focused on solving complex business issues, can Sinekβs principles still apply? In this analysis, IMPACT Content Marketing Consultant Brian Casey explains how "The Golden Circle" can be applied to B2B purchasing decisions, with examples of B2B organizations that have seen success by "starting with why."
β RELATED CONTENT:
Apparently, the National Aquarium of New Zealand features a naughty penguin and a good penguin every month...
Honestly, I wouldn't have pegged a penguin named "Draco" as the good one...
Oh, how time flies. Two years ago today, I gave my first-ever big talk as a speaker at #INBOUND17. I had made a bet the year prior with my boss that I wouldn't attend INBOUND at all the following year unless I was a speaker. Of course, immediately after saying that out loud, I felt incredibly stupid.
Why on earth would I make a bet like that? What if I didn't get selected? Or worse, what if I did and then totally bombed?
Well, lucky for me, the bet paid off... my pitch was accepted, and the talk itself went pretty well!
For those who are curious, my talk was on how to create a content style guide for your brand β which you can now learn how to do from this completely ungated, advanced tutorial.
Have a great weekend! π
By
Liz Moorehead
Director of Content and Curriculum, Speaker, Host of 'Content Lab' Podcast
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