Virtual workshop

Client Communication Mastery

Many leaders are promoted without formal leadership training. They either emulate leaders they admire or lead in ways that are in direct opposition to leaders they haven’t enjoyed working for in the past. But like most skills, leadership gets easier (and we get better at it!) the more we practice. In this workshop, we share how Zingerman's interprets, adapts, and teaches the work of the modern father of Servant Leadership, Robert Greenleaf, and how we put those learnings into daily practice.

What you will learn:

  • Zingerman's approach to servant leadership and the 6 Key Responsibilities of a Servant Leader
  • How to practice giving and receiving effective feedback
  • Create an action plan for becoming an effective servant leader, including new ideas and concepts to begin incorporating in your daily work
  • Develop a network of like-minded peers to call upon when roadblocks arise

Upcoming Dates

  • Dec 14 | 8:00AM - 10:00PM & Dec 22 | 8:00AM - 10:00PM ET
About Your Instructors
Kara Susvilla
Kara Susvilla
Kara began her HubSpot journey working with a HubSpot Solutions Partner marketing agency. After leading the agency’s marketing team and running their local HUG, she’s excited to continue helping learners grow better as an Inbound Professor focused on content marketing topics and tools. Outside of work, you can find her tending to her plant jungle or watching NPR’s latest Tiny Desk video.
Kara began her HubSpot journey working with a HubSpot Solutions Partner marketing agency. After leading the agency’s marketing team and running their local HUG, she’s excited to continue helping learners grow better as an Inbound Professor focused on content marketing topics and tools. Outside of work, you can find her tending to her plant jungle or watching NPR’s latest Tiny Desk video.
Cancellation policy

We know things happen, and sometimes at the last minute… That’s why our refund policy has a lot of mutual trust and respect baked into the cake. If you need to modify or cancel your registration for any of ZingTrain’s in-person seminars/workshops or virtual trainings, we ask that you let us know as soon as possible and we’ll work something out. We’d be happy to talk you through alternate options or offer you a refund. Please email us at zingtrain@zingermans.com or give us a call at (734) 930-1919. Unused credits will expire after 5 years.

Register for this Workshop
$3,500
Group discounts and bundles

If you have a team of 5+ people, feel free to email dvavruska@impactplus.com for a discount.

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