Whatever you sell, your customers want to see it in videos. It doesn’t matter if you’re a service or a product, B2B or B2C, or small or large. According to research from HubSpot, more than 90 percent of buyers say they want to see more videos from brands.
But there are right ways and wrong ways to “do” video. In other posts, we’ve covered the types of videos you should produce, but there’s something more high-level you need to remember: Your videos need a consistent look and feel to them so that your audience recognizes your brand.
To do this, you need a brand style guide for video. In this episode of Endless Customers, IMPACT coach and video expert Zach Basner explains why a style guide is essential and how to create one that works.
At the surface level, a brand style guide is a set of rules and norms that covers the way your videos are produced. It contains specifics around traditional brand elements (colors, fonts, etc.), as well as information about style (types of music, structure, etc.).
The style guide is a roadmap for consistency, and it ensures that every video you produce stays true to the core identity of your brand. According to video expert Zach Basner, “It’s about standardizing what you do and what you do not do.” These are the rules you’ll go by so that your video content all looks like it belongs together.
At the same time, while you want your brand style guide to be thorough, it shouldn’t be too rigid.
Think about it this way: Your business might produce several different kinds of videos — event promos, customer testimonials, and product demos, for example — that will all end up looking a bit different.
Your brand style guide should provide guidelines so that videos look enough like each other to be consistent… but not so much so that they look indistinguishable.
Remember, consistency builds trust. Monotony builds apathy.
If you’re just getting started with video, you probably don’t need a brand style guide just yet. Zach tells his clients that they should produce videos for about six months before they actually make the guide. This should be a time of experimentation and social listening. See where your audience members are, how they consume content, and what resonates with them.
Early on, says Zach, businesses should focus on marketing to let people know they exist. Branding comes later.
This guide is important, so don’t rush it. You don’t want to just throw something together. At the same time, you don’t need to pause all video activity until you have it nailed down.
Don’t be intimidated, thinking you need to create something super formal. Says Zach: "Style guides sound really fancy, but really what we're doing is we're just standardizing, what do we do and what do we not do, so that when we get to actually filming the video or designing the asset, we know what the rules are."
Here are a few guidelines to help you:
Once you gather all this data, you can start to codify it into an official document. Just be sure to gather feedback at a few points along the way.
Regularly review your content and style guide to identify areas for improvement and ensure your videos continue to align with your brand and audience expectations.
Video content lets your customers get to know you before they ever pick up the phone or fill out a form. When they know you, they start to trust you. And, as we say all the time, they won’t buy from you if they don’t trust you.
At IMPACT, we believe video should be woven into your culture. Video should be how you communicate: on social platforms, on your website, in sales emails, and in internal communications.
But you can’t really create a culture of video until you have the founding documents that ensure quality and consistency. A brand style guide for video is the must-have primer to keep your videos looking and feeling consistent.
Use the guidelines above to build a guide that’s suited to your needs. If you’re stuck, reach out for a free coaching session with one of our experts here at IMPACT. We help businesses put trust at the center of their marketing and sales.
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Do I need a style guide if I’m just starting with video?
Not right away. Focus on making videos for about six months. Once you see what connects with your audience, then create your guide.
How detailed should my guide be?
Cover the basics such as design, tone, and rules without boxing in creativity. Think of it as a framework, not a rulebook.
What if my company already has a written brand guide?
Use it as a foundation. Pull in mission statements, values, and design standards so your video style stays consistent with your overall brand.
Who should be involved in creating the guide?
Include voices from leadership, marketing, and customer-facing teams. Their input helps the guide reflect your brand fully and accurately.