They Ask, You Answer Mastery

A coaching & training program that drives unmatched sales & marketing results.


Sales Performance Mastery

Improve the competencies and close rates of your sales organization.

Web design

Website Mastery

Web design, development & training for your team.


HubSpot Mastery

Everything you need to get the most from HubSpot.

AI Mastery

AI Enablement Mastery

Unlock the power of AI in all aspects of your revenue operations.

Discover how IMPACT’s services can help take your business to the next level. Book a free 30-minute coaching session Book a free 30-minute coaching session
Learning Center
Learning Center

Learning Center

Free resources to help you improve the way you market, sell and grow your business.

[NEW] The Endless Customers Podcast is now available everywhere. Learn how to earn trust & win more customers in the age of AI. Listen Now Listen Now

Mark Reynolds

Mark Reynolds
Mark Reynolds

About Mark

As an AI Savvy, Digital Sales & Marketing Coach, my mission is simple: helping small businesses build unparalleled trust to win more customers. Certified by Marcus Sheridan, author of 'They Ask, You Answer', and his expert team, I am your guide to transforming your B2C & B2B sales and marketing strategies in the USA and UK.

What I Can Do For You:

  • Unite Sales and Marketing: Align your teams with a unified, effective strategy, so they work together, not against each other.
  • Expert Content Creation: Train your subject matter experts to craft compelling, insightful content that answers your customers’ burning questions.
  • Optimise Digital Engagement: Harness the power of AI strategies and video to captivate your audience and drive traffic, leads, and sales.
  • Streamline Your Sales Process: Cut through the noise and make selling easier and faster, without compromising trust or authenticity.

When you partner with me, I help you implement the 'They Ask, You Answer' sales-led framework – a customer-centric approach that gets your entire team on the same page, focusing on what your customers are asking. The result? Together we will align your teams, you produce content for your sales and marketing efforts that genuinely builds trust with buyers/consumers, and propels your sales process to new heights. 

I understand the unique problems you face—whether it’s leadership skepticism, ineffective content and websites, or disjointed teams—and I know how to fix them, to increase traffic, leads, sales and to make the selling easier.

Ready to transform your business? Message me on LinkedIn or email me here. Let’s build trust and win customers like never before.


  • They Ask, You Answer Coaching
  • Inbound Marketing Strategy
  • Google Ads


United Kingdom

They Ask, You Answer Certifications

They Ask You Answer Certified Coach

They Ask You Answer Workshop Certified

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