IMPACT Inbound Marketing Agency]

They Ask, You Answer Mastery

A coaching & training program that drives unmatched sales & marketing results.


Sales Performance Mastery

Improve the competencies and close rates of your sales organization.

Web design

Website Mastery

Web design, development & training for your team.


HubSpot Mastery

Everything you need to get the most from HubSpot.

AI Mastery

AI Enablement Mastery

Unlock the power of AI in all aspects of your revenue operations.

Discover how IMPACT’s services can help take your business to the next level. Book a free 30-minute coaching session Book a free 30-minute coaching session
Learning Center
Learning Center

Learning Center

Free resources to help you improve the way you market, sell and grow your business.

[NEW] The Endless Customers Podcast is now available everywhere. Learn how to earn trust & win more customers in the age of AI. Listen Now Listen Now

Free Assessment: How does your sales & marketing measure up?

Close Bottom Left Popup Offer

Free Assessment:

How does your sales & marketing measure up?
Take this free, 5-minute assessment and learn what you can start doing today to boost traffic, leads, and sales.
Carly Stec

By Carly Stec

Jan 12, 2015


Marketing Strategy Inbound Sales
Join 40,000+ sales and marketing pros who receive our weekly newsletter.

Get the most relevant, actionable digital sales and marketing insights you need to make smarter decisions faster... all in under five minutes.

Thanks, stay tuned for our upcoming edition.
Marketing Strategy  |   Inbound Sales

How to Deliver More High Quality Leads to Your Sales Team

Carly Stec

By Carly Stec

Jan 12, 2015

How to Deliver More High Quality Leads to Your Sales Team

How to Deliver More High Quality Leads to Your Sales TeamI was fairly certain that nothing could scare the pants off me quite like American Horror Story, until I read this statistic:

79% of marketing leads never convert into sales. (Source: HubSpot)

[Enter dramatic gasp here.]

As marketers, lead generation consumes a serious chunk of our time and resources. But if you generate a lead and the lead never converts into a sale, did you really generate a lead at all?

Point being, failure to educate your leads will often times result in them becoming disengaged, or worse, obsolete. 

Luckily for us, marketing automation software provides the means necessary to create workflows designed to educate and advance leads stuck in the funnel. 

In an effort to help you move more high quality leads towards sales, we've detailed everything you need to know about getting started with lead nurturing workflows.

How to set up a lead nurturing workflow:

1. Set a goal

Workflows can be used to help move leads closer to taking the next step, however, it's up to you as the marketer to determine what that next step is. 

Before you get started, ask yourself- what is/are the desired action(s) you want your leads to take after moving through your workflow?

Keep in mind that specificity is key, as it's much easier to measure the success of a lead nurturing workflow when it is tied to a specific metric. 

Whether you're looking to persuade your leads to subscribe to your blog or schedule an assessment, knowing what success means before you set the workflow live will make it easier to track and report on the outcomes. 

2. Nail down the timing and frequency

Before you invite leads to enter a workflow, it's important that you determine an appropriate length for the campaign, as well as a plan for both the timing and frequency of the emails being sent. 

In doing so, you'll want to look back at the average length of your buying cycle. How long did it take for your last 5 customers to close? What type of content did they consume? How frequently were they engaging with your website? 

While this buying cycle will vary depending on your product, service, or industry, HubSpot suggests that on average, contacting leads more than once a week is too much, however less than once a month is not enough. 

3. Map out a variety of content

Before you start plugging content into your workflow, start with a content audit. 

Visualizing the content that you already have in your library will make it easier for you to determine what you'll need to create for the sake of this lead nurturing campaign. 

With a specific persona in mind, you may find that some of your existing content will serve as a good fit with a bit of tweaking. 

When selecting resources to include, think about the different stages of the funnel. You'll likely want to start with some top of the funnel resources like ebooks and whitepapers before you push anything that requires a bit more commitment on the recipient's end.

4. Craft the email content 

Once you have your resources all sorted out, it's time to whip up the actual email content. 

However, before you take the buttoned-up business route, don't. 

Keep in mind that the recipients on the other end of the line are humans, seeking human interaction. So rather than gussy up your copy with a bunch of big words, you'll want to focus on conveying value and trust.

Without these two things, you'll find it's increasingly difficult to move a lead anywhere.

For more on how to write persuasive marketing emails that people actually want to read, check out this article (and this one.)

5. Track, measure, & report

When it comes to marketing automation, it's easy to "set it and forget it", but you and I know better than that.

To inform your future efforts, you'll want to revisit your workflows to determine when and where people dropped off or took action. 

Identifying content that failed to resonate will help you to better select resources that aim to meet the unique needs of your leads during different stages of the buying cycle.

Free Assessment:

How does your sales & marketing measure up?
Take this free, 5-minute assessment and learn what you can start doing today to boost traffic, leads, and sales.