Digital Sales & Marketing
Digital Sales & Marketing

Free digital sales and marketing courses

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Digital Sales & Marketing World 2021

The premier, hybrid event for growth-focused business leaders, digital marketers, and sales pros. Virtual passes are free for IMPACT+ Pro members. In-person passes on sale soon.

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Discover the full array of IMPACT services, including inbound marketing training, web design, paid media management, and more.

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They Ask, You Answer
They Ask, You Answer

Free They Ask, You Answer course

Learn the principles of the They Ask, You Answer by taking our most popular course, taught by Marcus Sheridan himself.

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Turn your company into a high-performing digital organization with our flagship coaching program, Digital Sales and Marketing Mastery.

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They Ask, You Answer, the book

“One of the 11 Marketing Books every CMO should read.” — Forbes

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Virtual Selling
Virtual Selling

Virtual Selling Mastery

Equip your sales team with proven methods to connect with today’s buyer, shorten the sales cycle, and close more deals, faster.

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Virtual Selling Summit

Virtual Selling Summit 2021 is in the works. In the meantime, enjoy the entire 2020 event on-demand, free for IMPACT+ Pro Members.

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Free video sales and marketing strategy course

Zach Basner teaches you the fundamentals of making video for sales and marketing work inside your organization.

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Video Sales and Marketing World 2021

Video Sales & Marketing World 2021 is in the works. In the meantime, enjoy the 2020 event on-demand - free for IMPACT+ Pro Members.

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The Visual Sale, the book

Learn how to use video to ignite sales, accelerate marketing, and grow your business in a virtual world in this book from Marcus Sheridan and Vidyard’s Tyler Lessard.

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Master video inside your organization

Video is a critical component of any high-performing digital sales and marketing program, and is a key part of Digital Sales and Marketing Mastery.

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Free HubSpot sales and marketing courses

Taught by Carina Duffy, IMPACT’s lead HubSpot trainer.

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Maximize your investment in HubSpot's marketing, sales, or service platforms with guided training and implementation services.

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Web Design
Web Design

Website Optimization Summit 2021

March 23, 2021, 25+ Speakers/Sessions, Free for IMPACT+ Pro Members or $59 for a day pass.

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What Is Heat Map Analysis? What Heat Mapping Is and How to Use It

What Is Heat Map Analysis? What Heat Mapping Is and How to Use It Blog Feature

Ali Parmelee

Facebook Ads Lead, Paid Media Specialist, Speaker, 15+ years of PPC and Facebook Ads expertise

December 21st, 2017 min read

With so many web analytic tools available, it can be difficult to determine exactly which one will work best for your company.

Among those tools is heat mapping, which tracks the actual time people spend looking at, clicking on and scrolling through various areas on your site. This highly visual method of analyzing your website will help you get a clearer look at all of your customer traffic.

What Is Heat Map Analysis?

Heat mapping uses several strategies to display user interaction with your website through a color-coded system. It highlights the areas of the page that receive the most attention. There are several different types of heat maps, including:

  • Scroll maps— show how much information is available on your page without scrolling, how far people scroll before abandoning the page and which sections of the page see the most use
  • Hover mapping—shows where people are most likely to hover their cursors while reading across
    the page


  • Click mapping— displays where people are most likely to click when reading a page or email


  • Attention mapping— uses the customer's browser data to display which part of the page received the most attention


Bonus: hotjar is one of our favorite heat mapping tools

What's Been Learned Through Heat Mapping?

There are several general analyses that have already been made thanks to heat mapping of various websites. First, it's clear that users are most likely to view the portion of the page that is above the "fold"—the part they can view without needing to scroll, basically the modern version of "above the fold" or the top part of a newspaper. Next, users are attracted to images. They prefer to click on, look at and interact with them over other types of content. Heat mapping has also unearthed the fact that people are more likely to scan over available content than to read it in detail.

“Users are attracted to #images over any other content.” TWEET THIS

What Should You Do With This Information?

From the general analysis, you can infer several things about the design of your website.

  • Lists are easy to scan and preferable to most readers.
  • Copy that is broken up with bold text and clear headers makes your website more attractive to most viewers.
  • Well-placed images help encourage customer interaction and engagement and move visitors down the page.
  • Key information should be positioned above the "fold" of your website.

By integrating this key information into your website design, you can make it easier for all of your customers to find the information they're looking for, encourage greater interaction with your site and ensure that your customers are satisfied with their website experience.

Analyzing Personal Heat Maps

Since heat mapping has already been done on a general level, why do you need to analyze your personal website? Can it really tell you anything? There are several benefits to using heat maps for better developing your personal website and working on converting visitors into customers.

  • Real-time data that changes constantly will give you an immediate look at how changes impact visitors to your website.
  • Knowing where people are likely to click will help you tweak the design of your website—areas that receive clicks, but where there are no links, should be replaced with links. Important calls-to-action that aren't getting the conversions you want should be highlighted in a different way or converted to image based buttons.
  • Observe what content is interesting or compelling enough to keep website visitors scrolling past the fold.
  • Focus on key data that's easy to understand, without the need to hire an analyst to interpret "big data" for you.

Your heat map can help determine the direction your website needs to go, how people view your site and what changes are necessary in order to make the most of every customer's experience and help them along their buyer's journey. It's highly visual nature makes it easy to interpret, with no need to consult an analyst to understand what a series of numbers mean for your business. The most important part of heat mapping is doing something with the data to make your website even better for your visitors so that you reach your conversion goals.

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