Digital Sales & Marketing
Digital Sales & Marketing

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Digital Sales & Marketing World 2021

The premier, hybrid event for growth-focused business leaders, digital marketers, and sales pros. Virtual passes are free for IMPACT+ Pro members. In-person passes on sale soon.

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They Ask, You Answer
They Ask, You Answer

Free They Ask, You Answer course

Learn the principles of the They Ask, You Answer by taking our most popular course, taught by Marcus Sheridan himself.

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Turn your company into a high-performing digital organization with our flagship coaching program, Digital Sales and Marketing Mastery.

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They Ask, You Answer, the book

“One of the 11 Marketing Books every CMO should read.” — Forbes

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Virtual Selling
Virtual Selling

Virtual Selling Mastery

Equip your sales team with proven methods to connect with today’s buyer, shorten the sales cycle, and close more deals, faster.

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Virtual Selling Summit

Virtual Selling Summit 2021 is in the works. In the meantime, enjoy the entire 2020 event on-demand, free for IMPACT+ Pro Members.

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Free video sales and marketing strategy course

Zach Basner teaches you the fundamentals of making video for sales and marketing work inside your organization.

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Video Sales and Marketing World 2021

Video Sales & Marketing World 2021 is in the works. In the meantime, enjoy the 2020 event on-demand - free for IMPACT+ Pro Members.

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The Visual Sale, the book

Learn how to use video to ignite sales, accelerate marketing, and grow your business in a virtual world in this book from Marcus Sheridan and Vidyard’s Tyler Lessard.

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Master video inside your organization

Video is a critical component of any high-performing digital sales and marketing program, and is a key part of Digital Sales and Marketing Mastery.

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Taught by Carina Duffy, IMPACT’s lead HubSpot trainer.

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Maximize your investment in HubSpot's marketing, sales, or service platforms with guided training and implementation services.

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Web Design
Web Design

Website Optimization Summit 2021

March 23, 2021, 25+ Speakers/Sessions, Free for IMPACT+ Pro Members or $59 for a day pass.

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How to Use SMART Goals to Achieve Professional Growth

How to Use SMART Goals to Achieve Professional Growth Blog Feature

January 7th, 2014 min read

How_To_Use_Smart_GoalsIt smells like a fresh new quarter.

To kick off January many inbound marketers are revisiting and adjusting their business goals for the new year ahead. 

How S.M.A.R.T are your business goals?

While we advise you to use your brain when it comes time to develop your goals, we aren't talking about smart goals, but rather SMART goals.

Five words, one acronym.

If your business is looking to define a new set of goals, we've described how you can use SMART goals to improve your business strategy.


When setting inbound marketing goals you want to ensure that you avoid any and all ambiguity. Clear, concise objectives will eliminate confusion, and make it easier for you to develop the necessary steps you’ll have to take in order to see results.

If you were goal setting for a fundraiser, for example, it would be more effective to set a goal like “I will raise $5,000” rather than an obscure goal like “I will raise a lot of money.”

A helpful rule of thumb to consider when developing specific goals is to ask yourself the following 5 questions: Who? What? When? Where? Why? How?

By distinguishing exactly what needs to be done in an assigned period you are able to attach a sense of urgency to the task at hand. More than often the feeling of necessity is all it takes for you to turn out the results that you are aiming for.


How will you know when you’ve reached or exceeded your goal?

It is important to establish a logical means in which you will use to quantify your results.

If you have no clear path to measure your progress, it is easy for your efforts to become diluted and less productive. Additionally, without an idea of where you stand, it is possible that you may veer off track and lose sight of your original mission.

At the very least, a means of measurement can provide you with the motivation that you need to persevere, and set the pace for the remainder of your goal execution.

If you cannot translate your progress into numbers, you can still come about an alternative means of measurement. Use milestone actions or increased efficiency levels to keep track of where you started, where you are now, and where you need to be.


Attainable goals are all about striking a comfortable middle ground between a stretch and a safety.

Think back to the the daunting college application process. Out of a handful of schools there were a couple you were certain you’d get into, a couple you’d have to work for, and those one or two “reach schools” that weren’t worth getting your hopes up for.

You want to develop goals that require you work hard to accomplish. These goals will lead you down an unparalleled learning path that has the potential to result in a great deal of satisfaction upon completion. In turn, goals that are either too ambitious or in contrast too accessible are not only futile, but they will likely lead to a decreased level of fulfillment.

When establishing a goal, you want to be sure that you have the resources, authority, and time to carry out the task according to plan. Be sure to evaluate whether or not your goal stands on sturdy ground, and that you have the means to support it’s potential success.


How does your goal align with both your long-term and short-term business missions? How will it contribute to the overall growth of your business?

You want to work towards goals that will provide value to your collective marketing efforts in the long run.

While it’s easy to get caught up on what appears to be an awesome opportunity in the moment, be sure that the results will be worth the time and effort that you afford the execution.

Additionally, consider the current state of your business. Would this type of endeavor be more beneficial in six months? If you know that you will have access to additional resources in the future, consider the impact they may have on your efforts. 


When I was in school one of my professors could have assigned a paper 3 weeks in advance and I would still find myself peeling my lids open the night before in a scramble to complete it. Poor SMART setting abilities at it’s finest.

This is exactly the behavior that you do not want to replicate. Procrastination is an awful rut for businesses to fall into, which is why timely goals are designed to keep your marketing efforts moving at a workable pace.

By committing to a deadline or designated time frame for completion, your business will find it is easier to come up with the necessary means to achieve your goals on time. Whether you push yourself further than normal, or explore a new resource to drum up the information you need to drive your efforts home, deadlines nudge you to think outside the box.

If you feel like your goal is on the larger side, consider segmenting it into smaller branches that will be easier to set deadlines for. This approach ensures that everything that goes into the completion of the task receives adequate attention.


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