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Program Pricing

We believe in pricing transparency. This page explains how our pricing works, what factors affect cost, and how to choose the right plan for your business. You’ll find real numbers, clear deliverables, and a breakdown of exactly what you’re paying for. No vague promises. No hidden fees.

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How Our Pricing Works

Our pricing is based on the level of coaching and support your team needs to solve the specific challenges you’re facing. During the sales process, your coach will recommend the plan that best aligns with your goals, pace, and available resources. Once your plan is selected, we begin with Alignment Day, an intensive kickoff designed to get your entire team on the same page and build the roadmap for your first 90 days. Many clients also choose to add on services like website development or paid media management, which are scoped separately based on your priorities.

FIRST MONTH

Kickoff & Alignment Day

Virtual: $10,000

In-Person: $12,500 + Travel Costs

What's Included:

  • Pre-Alignment Day Kickoff Meeting
  • Company-wide, 3-hour Endless Customers Training
  • Your First Endless Customers Planning Session

Note: Marcus Sheridan is available to facilitate the training portion of your Alignment Day in person, upon request, for an additional fee. Availability is limited and dependent on his schedule.

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MONTHLY COACHING PLANS

Choose The Plan That's Right for You

Guidance For teams that want strategic direction and light support, with more ownership over implementation and less training.
RECOMMENDED Mastery Ongoing coaching, training, and hands-on support for your marketing and sales teams to move faster and avoid missteps.
Mastery Accelerated Our most immersive program. Maximum support, ongoing reviews, and fast-track results with expert guidance every step of the way.
Monthly Fee
$5,500 Per Month
$8,000 Per Month
$10,500 Per Month
Price Break When we work more closely with a client, we gain efficiency, reduce administrative overhead, and can offer expanded services at a better value. That’s why larger retainers unlock price breaks, allowing you to get more for your investment.
Standard Pricing
Level 1 Price Break
Level 2 Price Break
IMPACT+ Membership IMPACT+ is your on-demand learning platform and peer community giving your team access to the courses and training materials used in implementation as well as access to other companies growing on the Endless Customers System™.
Quarterly Planning Sessions Quarterly Planning Sessions are focused strategy meetings where we review your progress, revisit the Scorecard, and set 3–5 high-impact focus areas for the next 90 days. These sessions keep your team aligned, accountable, and always moving forward.
Coaching Sessions Regular meetings between IMPACT coaches and your senior leaders to review progress, address challenges, and drive results. These sessions focus on accountability, decision-making, and removing roadblocks. They are designed to keep implementation on track and help your team achieve mastery within 24 months.
2 Per Quarter
5 Per Quarter
5 Per Quarter
Trainings Team Trainings are private, virtual sessions where our coaches and trainers work directly with your marketing and/or sales teams to build the skills needed to implement Endless Customers at the highest level. Each training is tailored to your focus areas, whether it’s content, video, Assignment Selling, HubSpot, or AI, to help your team execute with confidence and precision.
2 Per Quarter
10 Per Quarter
24 Per Quarter
Content Training Content Training focuses on helping your team master The Big 5, build strong editorial plans, optimize content for performance, and create content that supports the sales process through Assignment Selling.
Video Training Video Training covers everything from The Big 5 for video, The Selling 7, YouTube strategy, short-form social content, on-camera performance training, and more.
AI for Content & Video Training AI for Content & Video Training teaches your team how to use tools like ChatGPT and other AI platforms for planning, scripting, editing, and repurposing content, making production faster, smarter, and more scalable.
Content & Video Review and Feedback Our trainers review the content and videos your team produces and provide detailed, strategic feedback. This includes how well your team is applying Endless Customers principles, the clarity and quality of messaging, storytelling, positioning, audience relevance, and opportunities to improve search and conversion performance.
Up to 2 Reviews Per Month
Up to 5 Reviews Per Month
Up to 8 Reviews Per Month
Website Strategy Our website strategists work with your team to shape your website into a true sales tool, focusing on messaging, structure, and self-service features that guide buyers through the journey.
Available If Needed
Available If Needed
Website Optimization Training We teach your team how to analyze site performance, identify friction points, and make ongoing updates that improve traffic, engagement, and conversions.
Assignment Selling Training We train your leaders, marketers, and sales team to fully integrate Assignment Selling into your sales process. This includes mapping content to key sales stages, guiding marketing on what content to create, and coaching sellers on exactly how to assign content to maximize outcomes.
AI for Sales Training We show your sales team how to use AI tools for outreach, research, follow-ups, and forecasting, helping them work smarter, stay focused, and close more effectively.
HubSpot Training Our trainers help your team fully leverage HubSpot across marketing, sales, and service, covering automation, CRM management, reporting, and lead tracking.
Available If Needed
Available If Needed
IMPACT Live Passes IMPACT Live is our flagship event held twice a year, where you’ll join other Endless Customers companies for two days of learning, networking, and inspiration, featuring keynotes from Marcus Sheridan and our coaching team, new strategies, and real-world success stories from companies just like yours.
3 Per Event
3 Per Event
3 Per Event

Which Plan is Right For You?

If you’re committed to doing this right and want to avoid the trial-and-error that slows most teams down, start with Mastery. In our experience, it’s the best fit for most companies. If you need to go faster and want to complete the implementation within 12-18 months, Mastery Accelerated may be a good fit for you.

With that said, we've seen teams find success starting with Guidance, especially if they've previously had success self-implementing other business frameworks in the past.

Of course, you can always adjust your plan as your needs evolve.

If you’re unsure which plan is right for your team, talk with us. We’ll help you make the best choice.

Add-On Services

As part of your Endless Customers Coaching and Training Program, we offer a select group of add-on services for teams that need extra support. 

Website Redesign

Website Redesign

If your current site is holding you back, whether it’s outdated, hard to update, or doesn’t reflect your brand, you may need a full website redesign at some point in your Endless Customers journey.

Redesigns are custom quoted, but most range from $45,000 to $85,000, depending on the size and complexity of the site. This includes strategic messaging, UX design, conversion optimization, and development on either HubSpot CMS or WordPress.

For a faster, more cost-efficient option, we also offer builds using our HubSpot TRUST theme. Projects using the TRUST Theme typically range from $15,000 (1:1 migration) to $35,000 depending on the size of your site.

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Self-Service Tools

Self-Service Tools

As part of your Endless Customers Coaching Program, we’ll help you plan and strategize the right self-service tools to support your buyers and improve your conversion rates—like pricing calculators, assessments, or product configurators.

If you’d like our help building them, we offer full design and development as an add-on. These tools are custom quoted but often range between $7,500 to $20,000 per tool. That includes mapping the logic, writing the copy, and integrating the tool with your site and CRM.

Some clients also use PriceGuide.ai, created by Marcus Sheridan, as a lower-cost option for creating pricing calculators on their own.

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Learning Center Development

Learning Center Development

Many clients will have us build and launch a Learning Center on their website to house all of their Endless Customers content. A fully developed learning center, including layout design, tagging systems, filters, and content migration, usually ranges from $10,000-$25,000.

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Ads & Paid Media Management

Ads & Paid Media Management

Once your website is optimized and your content is performing, you may want to amplify your reach with paid media. If you’re ready to support your strategy with ad dollars, our paid media team, Swell, is here to help. We typically start by conducting a thorough audit of your existing ad campaigns (if you have them) or building a custom strategy from the ground up. This gives you a clear view of what’s working, what’s not, and where the biggest opportunities are.

For more information about their services and pricing, visit swellsquad.com

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Understanding the Full Cost of Endless Customers Implementation

In addition to coaching & training, there are a few other costs to consider when planning your rollout of the Endless Customers System™.

Frequently Asked Questions

Is there a contract or commitment length?

Can we switch plans later if we need more or less support?

What’s the total cost to implement Endless Customers over the course of a year?

What kind of ROI can we expect—and how long does it take to see results?

Ready to take control?

If you're ready to control your growth, stop relying on agencies, and become the most known and trusted brand in your market, it’s time to start your Endless Customers Mastery journey.