Program Pricing
We believe in pricing transparency. This page explains how our pricing works, what factors affect cost, and how to choose the right plan for your business. You’ll find real numbers, clear deliverables, and a breakdown of exactly what you’re paying for. No vague promises, no hidden fees, and every deliverable is covered by our money-back guarantee.
How Our Pricing Works
Our pricing is based on the level of coaching and support your team needs to solve the specific challenges you’re facing. During the sales process, your coach will recommend the plan that best aligns with your goals, pace, and available resources. Once your plan is selected, we begin with Alignment Day, an intensive kickoff designed to get your entire team on the same page and build the roadmap for your first 90 days. Many clients also choose to add on services like website development or paid media management, which are scoped separately based on your priorities.
FIRST MONTH
Kickoff & Alignment Day
Virtual: $10,000
In-Person: $12,500 + Travel Costs
What's Included:
- Pre-Alignment Day Kickoff Meeting
- Company-wide, 3-hour Endless Customers Training
- Content, Technology, and Strategy/Alignment Audits
- Your First Endless Customers Planning Session
MONTHLY COACHING PLANS
Choose The Plan That's Right for You
Below is what is typically included at each level, though the exact services may be adjusted to fit your team’s unique needs.
For Your Spend
For Your Spend
Which Plan is Right For You?
If you’re committed to doing this right and want to avoid the trial-and-error that slows most teams down, start with Mastery. In our experience, it’s the best fit for most companies. If you need to go faster and want to complete the implementation within 12-18 months, Mastery Accelerated may be a good fit for you.
With that said, we've seen teams find success starting with Guidance, especially if they've previously had success self-implementing other business frameworks in the past.
Of course, you can always adjust your plan as your needs evolve.
If you’re unsure which plan is right for your team, talk with us. We’ll help you make the best choice.
Add-On Services
As part of your Endless Customers Coaching and Training Program, we offer a select group of add-on services for teams that need extra support.
Website Redesign
If your current site is holding you back, whether it’s outdated, hard to update, or doesn’t reflect your brand, you may need a full website redesign at some point in your Endless Customers journey.
Our full range is $25,000 to $155,000, and it splits into two paths. Website Enhanced ($30K–$60K) uses our HubSpot TRUST theme and proven module library, a great fit if you want a strong, modern, conversion-ready site without custom design. Website Elite (starting at $63K) is for teams that need custom design, complex integrations, or a fully bespoke build. Both include strategy, content coaching, and team training so you can manage the site yourselves after launch. Learn more about our Website Redesign services here.
Website Redesign
If your current site is holding you back, whether it’s outdated, hard to update, or doesn’t reflect your brand, you may need a full website redesign at some point in your Endless Customers journey.
Our full range is $25,000 to $155,000, and it splits into two paths. Website Enhanced ($30K–$60K) uses our HubSpot TRUST theme and proven module library, a great fit if you want a strong, modern, conversion-ready site without custom design. Website Elite (starting at $63K) is for teams that need custom design, complex integrations, or a fully bespoke build. Both include strategy, content coaching, and team training so you can manage the site yourselves after launch. Learn more about our Website Redesign services here.
Self-Service Tools
As part of your Endless Customers Coaching Program, we’ll help you plan and strategize the right self-service tools to support your buyers and improve your conversion rates, like pricing calculators, assessments, or product configurators.
Every build starts with a paid Strategy Session ($3,000) to map the logic before anything gets designed. From there, pricing depends on approach: Out-of-the-Box Tools built on platforms like PriceGuide (created by Marcus Sheridan), Involve.me, or ScoreApp run $5,000–$12,000. Custom Tools with more complex logic and flexibility run $15,000–$70,000.
See examples and learn more about how Self-Service Tool Builds work here.
Self-Service Tools
As part of your Endless Customers Coaching Program, we’ll help you plan and strategize the right self-service tools to support your buyers and improve your conversion rates, like pricing calculators, assessments, or product configurators.
Every build starts with a paid Strategy Session ($3,000) to map the logic before anything gets designed. From there, pricing depends on approach: Out-of-the-Box Tools built on platforms like PriceGuide (created by Marcus Sheridan), Involve.me, or ScoreApp run $5,000–$12,000. Custom Tools with more complex logic and flexibility run $15,000–$70,000.
See examples and learn more about how Self-Service Tool Builds work here.
Learning Center Development
Many clients will have us build and launch a Learning Center on their website to house all of their Endless Customers content.
A standalone Learning Center starts at $5,000, and for most organizations, that's the full investment. Cost only goes up in a few specific cases: a new or unconfigured HubSpot environment, additional custom development needs, or unexpected technical constraints discovered during scoping. We'll flag any of those before work begins. Learn more about our Learning Center Builds here.
Learning Center Development
Many clients will have us build and launch a Learning Center on their website to house all of their Endless Customers content.
A standalone Learning Center starts at $5,000, and for most organizations, that's the full investment. Cost only goes up in a few specific cases: a new or unconfigured HubSpot environment, additional custom development needs, or unexpected technical constraints discovered during scoping. We'll flag any of those before work begins. Learn more about our Learning Center Builds here.
Ads & Paid Media Management
Once your website is optimized and your content is performing, you may want to amplify your reach with paid media. Our paid media team, Swell, offers two paths depending on what you need.
Management (we run your campaigns): a base fee of $5,000/month ($20K–$100K monthly ad spend) or $7,000/month ($100K+ spend), plus a performance fee starting at 15% of spend and scaling down as spend grows. Requires a $20,000/month minimum ad spend.
Consulting & Training (we coach your team to run their own): a flat $4,000/month, one strategy call per month plus async support. Best for teams around $10,000/month in spend or planning to get there.
Learn more about our paid media services here.
Ads & Paid Media Management
Once your website is optimized and your content is performing, you may want to amplify your reach with paid media. Our paid media team, Swell, offers two paths depending on what you need.
Management (we run your campaigns): a base fee of $5,000/month ($20K–$100K monthly ad spend) or $7,000/month ($100K+ spend), plus a performance fee starting at 15% of spend and scaling down as spend grows. Requires a $20,000/month minimum ad spend.
Consulting & Training (we coach your team to run their own): a flat $4,000/month, one strategy call per month plus async support. Best for teams around $10,000/month in spend or planning to get there.
Learn more about our paid media services here.
Understanding the Full Cost of Endless Customers Implementation
In addition to coaching & training, there are a few other costs to consider when planning your rollout of the Endless Customers System™.
Key Roles
The two roles that make Endless Customers work are a content manager and a videographer. If you don’t already have them on staff, you’ll need to hire for both positions, usually within the first 6-12 months.
Technology
Your tech stack should include a robust and AI-powered CRM, like HubSpot, used by all customer-facing teams, plus tools for 1:1 video, analytics, keyword research, as well as AI tools like ChatGPT.
Video Equipment
Creating great video requires the right tools—camera, lighting, microphone, and editing software. Many teams start with budget equipment but level up as video becomes core to their strategy.
If We Miss the Mark, We Make it Right
Every coaching call, every training, and every deliverable is covered by our money-back guarantee.
Frequently Asked Questions
Is there a contract or commitment length?
It typically takes most companies about 24 months to achieve mastery in all areas of the Endless Customers System. With that said, we don’t lock anyone into a long-term contract. All of our coaching programs are month-to-month with a 30-day cancellation notice. We earn your trust and your business every single month.
Can we switch plans later if we need more or less support?
Yes, you can.
Most clients revisit their level of support during quarterly planning sessions, when we map out the focus areas and training needed for the next 90 days. That’s typically the best time to evaluate whether you need to scale up or down based on your goals, pace, and internal capacity.
What’s the total cost to implement Endless Customers over the course of a year?
The total cost can vary depending on your current team, goals, and how quickly you want to move. That said, many of the expenses involved in implementing Endless Customers are common investments most growing businesses are already making or planning to make.
Staffing is often the biggest consideration. The two most important roles are a content manager and, over time, a videographer. Some companies already have these positions filled, while others may need to make those hires. In most cases, hiring early-career professionals and training them within the program works well and keeps costs manageable.
Technology is another factor. Most businesses already use tools like a CRM, website platform, analytics software, and project management tools. AI and video editing tools may be newer additions, but they are increasingly part of a modern marketing setup. For those new to video, there may be a one-time equipment investment in the range of $2,000 to $5,000.
Coaching and training typically range from $75,000 to $150,000 per year, depending on the level of support. Website projects, if needed, usually fall between $25,000 and $50,000 annually. Paid media is another cost some companies include, depending on their marketing strategy.
While the totals can add up, most of these expenses are not unique to Endless Customers. They reflect the cost of building a strong internal marketing function. For many businesses, it is less about spending more and more about spending differently—with a focus on long-term control, capability, and consistency.
What kind of ROI can we expect—and how long does it take to see results?
The ROI of implementing Endless Customers™ varies by company, but the potential is significant. If you were to win even 25% of the deals you’re currently missing, the ones you should be in but aren’t because you’re not the most known, trusted, or recommended in your market, what would that mean for your business?
Many of the companies we work with found they we're missing out on a massive number of sales opportunities simply because they weren’t showing up when and where buyers were looking. That changes quickly when you commit to this system.
When you consistently produce content that answers real buyer questions, publish with transparency, and build trust through video, you’ll begin to stand out as the authority in your space. Sales becomes easier. Buyers are more informed and qualified. You’ll command better pricing, spend less time educating, and close deals faster. Most companies we work with see a 3 to 5 times increase in the number of qualified opportunities entering their pipeline, and those opportunities convert at a much higher rate.
As for timing, results can begin almost immediately. The fastest gains come when your sales team is trained to integrate content into the sales process. For example, sending a cost or value video to hesitant decision-makers has helped clients move deals across the finish line within days. These quick wins happen when you create the right content early and use it strategically in sales conversations.
Over time, as your brand becomes more visible and trusted, your marketing pipeline grows, and your cost per acquisition drops. That’s where the long-term ROI compounds. You stop chasing leads and start attracting the right ones consistently.
Want to know what that looks like in your market? Start by asking: If we increased our market share by 25%, what would that mean for our business over the next 12 to 24 months? That’s the kind of opportunity Endless Customers was built to capture.
Ready to take control?
If you're ready to control your growth, stop relying on agencies, and become the most known and trusted brand in your market, it’s time to start your Endless Customers Mastery journey.