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Program Pricing

We believe in pricing transparency. This page explains how our pricing works, what factors affect cost, and how to choose the right plan for your business. You’ll find real numbers, clear deliverables, and a breakdown of exactly what you’re paying for. No vague promises, no hidden fees, and every deliverable is covered by our money-back guarantee.

Program Pricing

How Our Pricing Works

Our pricing is based on the level of coaching and support your team needs to solve the specific challenges you’re facing. During the sales process, your coach will recommend the plan that best aligns with your goals, pace, and available resources. Once your plan is selected, we begin with Alignment Day, an intensive kickoff designed to get your entire team on the same page and build the roadmap for your first 90 days. Many clients also choose to add on services like website development or paid media management, which are scoped separately based on your priorities.

 

FIRST MONTH

Kickoff & Alignment Day

Virtual: $10,000

In-Person: $12,500 + Travel Costs

What's Included:

  • Pre-Alignment Day Kickoff Meeting
  • Company-wide, 3-hour Endless Customers Training
  • Content, Technology, and Strategy/Alignment Audits
  • Your First Endless Customers Planning Session
alignment-day
MONTHLY COACHING PLANS

Choose The Plan That's Right for You

Below is what is typically included at each level, though the exact services may be adjusted to fit your team’s unique needs.

Guidance For more self-sufficient teams that want strategic coaching with light training. Also a great option for companies that have completed a Mastery program and need less immersive support.
RECOMMENDED Mastery Our most common plan. You get ongoing coaching, training, and hands-on support for your marketing and sales teams so they can move faster, stay aligned, and achieve mastery within 24 months.
Mastery Accelerated Our most immersive program. Extra coaching, training, work reviews, and support. A strong fit for larger organizations with multiple departments or companies that want to fast-track their results.
Monthly Fee
$5,500 Per Month
$8,000 Per Month
$10,500 Per Month
Price Break When we work more closely with a client, we gain efficiency, reduce administrative overhead, and can offer expanded services at a better value. That’s why larger retainers unlock price breaks, allowing you to get more for your investment.
Standard Pricing
Level 1 Price Break
Level 2 Price Break
IMPACT+ Membership IMPACT+ is your on-demand learning platform and peer community giving your team access to the courses and training materials used in implementation as well as access to other companies growing on the Endless Customers System™.
Quarterly Planning Sessions Quarterly Planning Sessions are focused strategy meetings where we review your progress, revisit the Scorecard, and set 3–5 high-impact focus areas for the next 90 days. These sessions keep your team aligned, accountable, and always moving forward.
Coaching Sessions Regular meetings between IMPACT coaches and your senior leaders to review progress, address challenges, and drive results. These sessions focus on accountability, decision-making, and removing roadblocks. They are designed to keep implementation on track and help your team achieve mastery within 24 months.
2 Per Quarter
5 Per Quarter
5 Per Quarter
Trainings Team Trainings are private, virtual sessions where our coaches and trainers work directly with your marketing and/or sales teams to build the skills needed to implement Endless Customers at the highest level. Each training is tailored to your focus areas, whether it’s content, video, Assignment Selling, HubSpot, or AI, to help your team execute with confidence and precision.
Up to 2 Per Quarter
Up to 10 Per Quarter
Up to 24 Per Quarter
Content Training Content Training focuses on helping your team master The Big 5, build strong editorial plans, optimize content for performance, and create content that supports the sales process through Assignment Selling.
Video Training Video Training covers everything from The Big 5 for video, The Selling 7, YouTube strategy, short-form social content, on-camera performance training, and more.
AI for Content & Video Training AI for Content & Video Training teaches your team how to use tools like ChatGPT and other AI platforms for planning, scripting, editing, and repurposing content, making production faster, smarter, and more scalable.
Content & Video Review and Feedback Our trainers review the content and videos your team produces and provide detailed, strategic feedback. This includes how well your team is applying Endless Customers principles, the clarity and quality of messaging, storytelling, positioning, audience relevance, and opportunities to improve search and conversion performance.
Up to 2 Reviews Per Month
Up to 5 Reviews Per Month
Up to 8 Reviews Per Month
Website Strategy Our website strategists work with your team to shape your website into a true sales tool, focusing on messaging, structure, and self-service features that guide buyers through the journey.
Available If Needed
Available If Needed
Website Optimization Training We teach your team how to analyze site performance, identify friction points, and make ongoing updates that improve traffic, engagement, and conversions.
Assignment Selling Training We train your leaders, marketers, and sales team to fully integrate Assignment Selling into your sales process. This includes mapping content to key sales stages, guiding marketing on what content to create, and coaching sellers on exactly how to assign content to maximize outcomes.
AI for Sales Training We show your sales team how to use AI tools for outreach, research, follow-ups, and forecasting, helping them work smarter, stay focused, and close more effectively.
HubSpot Training Our trainers help your team fully leverage HubSpot across marketing, sales, and service, covering automation, CRM management, reporting, and lead tracking.
Available If Needed
Available If Needed
Endless Customers Live Passes Endless Customers Live is our flagship event held twice a year, where you’ll join other Endless Customers companies for two days of learning, networking, and inspiration, featuring keynotes from Marcus Sheridan and our coaching team, new strategies, and real-world success stories from companies just like yours.
3 Per Event
3 Per Event
3 Per Event

Which Plan is Right For You?

If you’re committed to doing this right and want to avoid the trial-and-error that slows most teams down, start with Mastery. In our experience, it’s the best fit for most companies. If you need to go faster and want to complete the implementation within 12-18 months, Mastery Accelerated may be a good fit for you.

With that said, we've seen teams find success starting with Guidance, especially if they've previously had success self-implementing other business frameworks in the past.

Of course, you can always adjust your plan as your needs evolve.

If you’re unsure which plan is right for your team, talk with us. We’ll help you make the best choice.

Add-On Services

As part of your Endless Customers Coaching and Training Program, we offer a select group of add-on services for teams that need extra support. 

Website Redesign

Website Redesign

If your current site is holding you back, whether it’s outdated, hard to update, or doesn’t reflect your brand, you may need a full website redesign at some point in your Endless Customers journey.

Our full range is $25,000 to $155,000, and it splits into two paths. Website Enhanced ($30K–$60K) uses our HubSpot TRUST theme and proven module library, a great fit if you want a strong, modern, conversion-ready site without custom design. Website Elite (starting at $63K) is for teams that need custom design, complex integrations, or a fully bespoke build. Both include strategy, content coaching, and team training so you can manage the site yourselves after launch. Learn more about our Website Redesign services here.

website-redesign
Self-Service Tools

Self-Service Tools

As part of your Endless Customers Coaching Program, we’ll help you plan and strategize the right self-service tools to support your buyers and improve your conversion rates, like pricing calculators, assessments, or product configurators.

Every build starts with a paid Strategy Session ($3,000) to map the logic before anything gets designed. From there, pricing depends on approach: Out-of-the-Box Tools built on platforms like PriceGuide (created by Marcus Sheridan), Involve.me, or ScoreApp run $5,000–$12,000. Custom Tools with more complex logic and flexibility run $15,000–$70,000.

See examples and learn more about how Self-Service Tool Builds work here.

self-service-tools
Learning Center Development

Learning Center Development

Many clients will have us build and launch a Learning Center on their website to house all of their Endless Customers content.

A standalone Learning Center starts at $5,000, and for most organizations, that's the full investment. Cost only goes up in a few specific cases: a new or unconfigured HubSpot environment, additional custom development needs, or unexpected technical constraints discovered during scoping. We'll flag any of those before work begins. Learn more about our Learning Center Builds here.

learning-centers
Ads & Paid Media Management

Ads & Paid Media Management

Once your website is optimized and your content is performing, you may want to amplify your reach with paid media. Our paid media team, Swell, offers two paths depending on what you need.

Management (we run your campaigns): a base fee of $5,000/month ($20K–$100K monthly ad spend) or $7,000/month ($100K+ spend), plus a performance fee starting at 15% of spend and scaling down as spend grows. Requires a $20,000/month minimum ad spend.

Consulting & Training (we coach your team to run their own): a flat $4,000/month, one strategy call per month plus async support. Best for teams around $10,000/month in spend or planning to get there.

Learn more about our paid media services here.

paid-ads

Understanding the Full Cost of Endless Customers Implementation

In addition to coaching & training, there are a few other costs to consider when planning your rollout of the Endless Customers System™.

Our Guarentee

If We Miss the Mark, We Make it Right

Every coaching call, every training, and every deliverable is covered by our money-back guarantee.

Frequently Asked Questions

Is there a contract or commitment length?

Can we switch plans later if we need more or less support?

What’s the total cost to implement Endless Customers over the course of a year?

What kind of ROI can we expect—and how long does it take to see results?

Ready to take control?

If you're ready to control your growth, stop relying on agencies, and become the most known and trusted brand in your market, it’s time to start your Endless Customers Mastery journey.