Find Out What's Costing You Customers

Quick answer: The fee pays for the research, experienced judgment, and prioritized roadmap—not access to an automated score.

It covers external research, competitor analysis, an AI visibility review, a leadership working session, the written plan, and a live walkthrough of the recommendations.

It is one flat fee. There are no surprise add-ons and no requirement to purchase ongoing coaching.

That is often an advantage.

The diagnostic is not designed to replace your marketing team or discount what they already know. It gives them outside evidence, a clearer order of operations, and a roadmap they can use to make stronger decisions.

It can also help sales, marketing, and leadership work from the same set of facts instead of approaching the problem from separate points of view.

No.

The Deep Diagnostic & Roadmap is a standalone engagement, and the roadmap is yours. Your team can implement it internally, work with another partner, or discuss continued coaching with IMPACT.

Any future engagement is a separate decision. If you do continue with IMPACT, the work is month to month, there is no long-term contract, and you can leave with 30 days' notice.

The money-back guarantee continues to apply to the work we deliver for the entire relationship. You are never locked into a long-term contract. We have to earn your business every 30 days.

The Explore Call is 30-minutes.

We will ask what has changed, what growth looks like now, what you have already tried, and why you are considering the diagnostic. You can ask questions about the process, price, guarantee, and what happens afterward.

The call is not the full diagnostic. We may share an initial observation or show you how buyers or AI currently see your company, but we will not prescribe the specific fixes or build your roadmap on this call. Its purpose is to understand the problem and determine whether the engagement fits what you are trying to solve.

If it does, we will explain the agreement and next steps. If it does not, we will tell you.

The full engagement is completed in less than three weeks from kickoff to the final roadmap walkthrough.

Your team's main time commitments are the Explore Call, agreement review, a 90-minute working session, and the final walkthrough. IMPACT completes most of the research, analysis, competitive review, and roadmap development between those meetings.

Quick answer: Context, reasonable access to the people and systems that explain the business, and a leadership team willing to answer direct questions.

You do not need to prepare a polished presentation. We will ask for the goals, sales process, CRM reality, earlier marketing work, main competitors, and the constraints that affect what your team can realistically execute.

Your primary time commitments are the Explore Call, agreement review, a 90-minute working session, and the final walkthrough. IMPACT handles the research and synthesis between those meetings.

You may be right. The diagnostic can help you confirm it.

More often, leadership teams know several things that need attention but disagree about which one is holding growth back, what should happen first, or how the work connects.

The diagnostic tests your assumptions against evidence, your competitors, your AI visibility, and the realities of your team. If the result does not give you the clarity and plan promised, it is covered by the money-back guarantee.