About Brett
Brett Ingram is a Coach at IMPACT who helps leaders reach their potential, grow their businesses, and hit their goals with the Endless Customers System.
Brett brings more than 25 years of leadership experience and more than 20 years in software and digital marketing. As a digital marketing entrepreneur and business owner, he won multiple product and vendor awards. He was Director of Professional Services for an IT consulting firm, where he led three East Coast offices with more than 150 consultants, and he worked as a business development manager in staffing and recruiting for clients including Pepsi Bottling Group, Schick/Energizer, Pitney Bowes, and Newman's Own.
Before joining IMPACT, Brett coached entrepreneurs, executives, and content creators on business strategy and digital marketing. At IMPACT, he has coached clients including Floor It, Performance Asset Management, and BISCO.
He holds an MBA from the NYU Stern School of Business, along with HubSpot Solutions Partner and HubSpot Reporting certifications. Brett has spoken at Endless Customers Live, appeared on the Endless Customers podcast, and presented multiple IMPACT webinars.
Brett is a lifelong Patriots, Red Sox, and Celtics fan. He loves movies, travel, cooking, fitness, and spending time with his rescue pup, Ruby, and rescue kitty, Jasper.
Location
Cheshire, CT
Area of Expertise
HubSpot Certifications
HubSpot Solutions Partner
HubSpot Reporting
Clients Brian Has Worked With
Featured Insights
How Do You Write Content That Doesn't Sound Biased?
In this episode of Endless Customers, Brett Ingram joins Bob Ruffolo to break down why content so often starts with the right idea and ends as a sales pitch. Brett walks through where companies accidentally sound biased, why that costs them credibility with buyers, and what it takes to write content that actually feels honest and useful instead.
Why AI Isn't Recommending You: A Live Content Workshop
A live workshop on the content mistake that quietly costs companies both buyers and AI recommendations: content that sounds like a sales pitch instead of an honest answer. Walk through what biased language actually sounds like, why it's hard to catch in your own writing, and how to rewrite it so it earns trust from readers and AI alike. Attendees leave with a framework for spotting biased claims and real before-and-after examples pulled from IMPACT client content.
The 2026 Game Plan for Winning More Customers
Customer acquisition in 2026 is harder, pricier, and a lot less forgiving of scattered effort. This session lays out the exact system for driving growth this year: a tool to diagnose where your team's actually misaligned, a clear way to prioritize what to fix first, and how it all rolls up into quarterly plans and KPIs your CEO will actually care about. If your team feels busy but isn't seeing traction, this is the session that explains why.
“We've had a great experience and made a lot of progress thanks to John B., Vin G., Mary B., Jessie, and Brett.”
Tyler Thompson TMA Accounting
Available for Events & Podcasts
Brett Ingram is a dynamic and intelligent speaker who brings his wealth of experience to the stage in a way that engages audiences and makes difficult topics relatable.
He speaks on Endless Customers topics for business owners and leadership teams, drawing on more than 25 years of leading teams and companies. He has spoken at Endless Customers Live, appeared on the Endless Customers podcast, and presented multiple IMPACT webinars.
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