Blogging works better when you write about topics your buyers care about.

Generate titles
Close

Blogging works better when you write about topics your buyers care about.
Generate titles
Blogging works better when you write about topics your buyers care about.
Free Inbound Marketing Playbook
View Blogging works better when you write about topics your buyers care about.
The Ultimate Inbound Marketing Strategy Playbook 2022

Take your inbound strategy to the next level

  • Master the 7 principles of highly effective inbound marketing
  • Dramatically improve your inbound sales
  • Get more buy-in at your company

Website Conversions in 2023 — STOP, START, KEEP

By Vin Gaeta

Website Conversions in 2023 — STOP, START, KEEP

It’s 2023. Content marketing is table stakes. Everyone knows it. Everyone does it

That means there’s more content and more noise than ever before.

In the past you could get away with some half-assed content marketing, but the days of putting your strategy on autopilot are over. 

The tactics that worked even two or three years ago will continue to deliver diminishing results — and this applies especially to conversions on your website.

 Blogging works better when you write about topics your buyers care about.

So, how do you actually convert website visitors in 2023? Depending on what you’re currently doing, here’s what you should STOP, START, and KEEP. 

How to improve website conversions in 2023: Stop, Start, Keep

Before we dive in, it’s important to remember what a conversion is. It’s a transaction. A visitor is giving you something to get something in return. 

And while conversions are important, we can’t trick ourselves into thinking they’re the true goal of our marketing.

goal-of-marketing

If we optimize for conversions without putting our customers’ needs first, we’ll try to coax conversion with sub-par content and fluffy promises.

The purpose of your website is to help your visitors find what they need to become customers. You do this by educating and building trust. Full stop.

Keep that in mind as you read below. 

STOP: Talking about yourself

This is where it all begins. When someone gets to your website, whether organic or direct, they’re looking for a company that gets them. 

But what do they see? Nine times out of 10, they see a company that loves to talk about itself:

We offer…

Our proven formula…

We’ve been recognized…

Our staff…

I’m still amazed at how often I see this on websites. Companies fall into the familiar routine of talking about themselves instead of their customers. 

talking-about-yourselves

Look at these examples from major brands, both B2B and B2C.

Notice instead of feature-dumping or jamming their copy full of “us” and “we” they offer a simplified explanation of how their customers benefit from choosing their company. 

Airtable

All-Clad

Issuu

Leica

All too often, I see business websites jam-packed with copy that sounds like it’s the company’s resume. I promise you this does not have the effect your looking for. 

STOP: Relying on sub-par content

There’s an old joke in content marketing: How many premium offers does it take to change a light bulb? Answer: Give us your email address and we’ll tell you.

Five years ago, your ebook, your whitepaper, your PDF might have stood out because it was groundbreaking. Potential customers would eagerly give up their contact information to access it. These visitors turned into good-fit prospects to enter your sales process. 

Today, that same content is drowned out by a thousand alternatives. 

What’s going to make someone choose yours? What’s going to make them give your their email address instead of finding the same information somewhere else for free?

If you want to convert visitors, you need high-value, unique content. 

STOP: Thinking narrowly about what content can be

I’m not saying that ebooks and PDFs can’t be high-value content. They certainly can. But increasingly businesses should use things like pricing calculators and self-selection tools to convert visitors. 

The goal of your content should be to provide visitors with everything they need to become customers. You want to make it easy to buy from you. 

The-goal-of-content

Tools that are interactive help your customers see what making a purchase from you will be like. When you get them to do that, you’re bringing them one big step closer to buying.

START: Investing in original content

Here’s what happens: A business hires a marketing agency to produce content for them. You know, blog articles, guidebooks, whitepapers. The agency turns around and hires freelancers. 

Those freelancers no precious little about your industry. They know even less about your company and your culture.

So what do they do? They research using Google. 

They pull together content from the same sources as a high school kid writing a term paper. 

The result? Derivative content. It’s fine. It’s just, well, meh.

This derivative content you get from an agency is no different than what’s already out there on the internet because it comes from the same sources. 

It’s just adding to the noise. Adding to the super-saturation of content. (And in the age of ChatGPT, the noise is just going to get louder.)

And you? You’ve paid this money and gotten these resources back. 

Is your site going to blow up now? 

Probably not

Are your potential customers going to read it and say, “Wow, this company really GETS me”

Not likely. 

Are these visitors going to surrender their email addresses so they can read even more? 

I mean, would you?

No. This factory approach to content amounts to an expensive game of telephone. You tell your agency something, your agency tells a freelancer. The resulting content is underwhelming — as are the results of your content marketing. 

You see a boost in traffic, but this flattens out, while very few of your new leads turn into customers.

KEEP: Auditing and improving your conversion paths

Companies put a ton of work into their home pages. As they see it, this is their digital storefront — the first thing a visitor sees.

But think about it: In the age of content marketing, many of your customers are coming to you from organic search. That means they’re landing on articles and blog posts long before they ever see your homepage. 

Don’t believe me? Pull your traffic data. Last week at IMPACT, we had 64,219 visitors — only 2,001 of whom saw our homepage. 

My point is this: Every single webpage is a potential first impression of your business.

IMPACTs-visitors

If someone comes to your site through organic search, will they know what to do next?

Here’s what to do:

  • Choose 20 high-trafficked blog articles. Look at each as if your are a visitor.
  • Identify the “next steps” for your readers. Are there links to relevant articles and videos? Is there an appropriate CTA pointing to a tool, landing page, or a sign-up?
  • Remove friction. Tighten the copy, eliminate competing offers, and simplify the instructions.

Make this a recurring task for your team. If you want people to convert on your site, make it clear and easy for them to do so. 

KEEP: Creating valuable content for your audience

Content marketing works when organizations are willing to provide value to their customers. Content that’s fluffy or slick doesn’t cut it. No one’s raising their hand to download a sales pitch.

Instead, your visitors want unbiased educational content that addresses their fears, worries, and concerns. They want you to answer their questions and make it easy to buy from you. 

This kind of trust-building content is vital to successful conversions. 

Don’t get mad at your would-be buyers for spurning your content. If you provide enough value, they’ll come. If you don’t, they’ll look elsewhere.

#1 Conversion hack: Treat your buyers like people

A conversion is a transaction. Visitors give you contact details in exchange for something of value. 

The problem is, along the way we started seeing conversions as the goal of our marketing. The result of this mindset is everything we talked about in the beginning: an abundance of sub-par content trying to coax some more conversions in the hope that those conversions are actually hot leads who are eager to buy.

And here we are: Too much content, not enough value.

And site visitors are skeptical. They know that accessing that resource could mean they’ll be spammed with sales emails and nurture campaigns for months. 

To optimize your website for conversions in 2023, put your customer first. Craft your copy to speak to their problems. Provide content that delivers real value. And once you get a conversion, don’t shoehorn every new contact into a one-size-fits-all nurture campaign. 

Blogging works better when you write about topics your buyers care about.

Topics:

Web Design
Marketing Strategy
Website Copy
Content and Inbound Marketing 101
Published on January 25, 2023

Recent Articles

Website Conversions in 2023 — STOP, START, KEEP
January 25, 2023 • 5 min read
How Much Does a Website Design or Redesign Cost in 2023?
November 21, 2022 • 9 min read
8 of the Best Business Website Designs to Inspire You in 2023
November 17, 2022 • 7 min read
Take It From an Expert: You Probably Don’t Need a New Website
November 16, 2022 • 4 min read
What Does a Great Inbound Marketing Website Look Like in 2023?
November 14, 2022 • 12 min read
Your 2023 Website Strategy Must Include These 6 Things
November 4, 2022 • 9 min read
4 Ways To Recession-proof Your Website In 2023
November 1, 2022 • 5 min read
8 Best Content Management Systems for Digital Marketing in 2023
October 1, 2022 • 9 min read
12 Essential Tips for Improving Your Web Design in 2023
September 13, 2022 • 16 min read
23 of the Best Examples of Business Blog Design
May 30, 2022 • 13 min read
5 Prep Secrets for a Smoother, More Successful Website Project Plan (+ Infographic)
May 16, 2022 • 8 min read
Website Redesign Checklist: The 12 Crucial Steps You Need To Be Successful
February 22, 2022 • 17 min read
11 Pricing Page Examples for Business Websites (Updated for 2022)
January 18, 2022 • 10 min read
8 Crucial Elements Every Homepage Design Should Have [+Video]
January 15, 2022 • 6 min read
What Makes a Good Website Design? 7 Award-Winning Examples To Be Inspired By
December 18, 2021 • 9 min read
What Is a Learning Center and Why Does My Website Need One?
November 22, 2021 • 6 min read
7 Self-Service Tools on Business Websites to be Inspired By
September 29, 2021 • 7 min read
Google Shares New Tools to Audit Website User Experience
August 12, 2021 • 3 min read
New HubSpot CMS Hub Starter Tier Released for Growing Businesses
August 6, 2021 • 4 min read
Too many internal links in content can confuse Google about site structure
July 9, 2021 • 5 min read
Google July 2021 core update rolling out over next 2 weeks
July 2, 2021 • 4 min read
6 tips for building a great diversity and inclusion page (+examples)
June 29, 2021 • 7 min read
Google punts third-party cookie ban to 2023 for 'responsible planning'
June 25, 2021 • 6 min read
8 types of website performance metrics you should look at on a monthly basis
June 24, 2021 • 11 min read
Finally, Google page experience core update is rolling out
June 18, 2021 • 3 min read