Digital Sales & Marketing
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Free digital sales and marketing courses

Immediately start seeing better digital sales and marketing results with dozens (and counting) of free online courses inside IMPACT+.

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Digital Sales & Marketing World 2021

The premier, hybrid event for growth-focused business leaders, digital marketers, and sales pros. Virtual passes are free for IMPACT+ Pro members. In-person passes on sale soon.

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Digital sales and marketing services

Discover the full array of IMPACT services, including inbound marketing training, web design, paid media management, and more.

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They Ask, You Answer
They Ask, You Answer
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Free They Ask, You Answer course

Learn the principles of the They Ask, You Answer by taking our most popular course, taught by Marcus Sheridan himself.

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Hire a coach

Turn your company into a high-performing digital organization with our flagship coaching program, Digital Sales and Marketing Mastery.

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Case studies

See dozens of examples of companies succeeding with Digital Sales and Marketing Mastery and They Ask, You Answer.

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They Ask, You Answer, the book

“One of the 11 Marketing Books every CMO should read.” — Forbes

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Virtual Selling
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Virtual Selling Mastery

Equip your sales team with proven methods to connect with today’s buyer, shorten the sales cycle, and close more deals, faster.

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Virtual Selling Summit

Virtual Selling Summit 2021 is in the works. In the meantime, enjoy the entire 2020 event on-demand, free for IMPACT+ Pro Members.

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Video
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Free video sales and marketing strategy course

Zach Basner teaches you the fundamentals of making video for sales and marketing work inside your organization.

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Video Sales and Marketing World 2021

Video Sales & Marketing World 2021 is in the works. In the meantime, enjoy the 2020 event on-demand - free for IMPACT+ Pro Members.

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The Visual Sale, the book

Learn how to use video to ignite sales, accelerate marketing, and grow your business in a virtual world in this book from Marcus Sheridan and Vidyard’s Tyler Lessard.

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Master video inside your organization

Video is a critical component of any high-performing digital sales and marketing program, and is a key part of Digital Sales and Marketing Mastery.

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HubSpot
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Free HubSpot sales and marketing courses

Taught by Carina Duffy, IMPACT’s lead HubSpot trainer.

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HubSpot Training Day

Following INBOUND 2020, IMPACT and HubSpot co-hosted a full-day of deep dive sessions to help HubSpot users get the most out of the new features fast! On-demand access is free for IMPACT+ Pro Members.

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Maximize your investment in HubSpot's marketing, sales, or service platforms with guided training and implementation services.

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Website Optimization Summit 2021

March 23, 2021, 25+ Speakers/Sessions, Free for IMPACT+ Pro Members or $59 for a day pass.

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Get a beautiful, user-friendly HubSpot or Wordpress website that is easy to update, consistently generates leads and revenue, and grows with you.

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The 5 triggers of brand authority from DigitalMarketer’s Ryan Deiss [Video]

The 5 triggers of brand authority from DigitalMarketer’s Ryan Deiss [Video] Blog Feature

Ramona Sukhraj

Associate Director of Content, Strategized Initiatives That Increased IMPACT’s Website Traffic From ~45K to ~400K

July 6th, 2020 min read

Does anyone care that you exist? Does your presence turn a glance into a stare?

These are the questions Ryan Deiss presented the audience at IMPACT’s annual conference, IMPACT Live 2019 (now Digital Sales & Marketing World), but it wasn’t to send them on some existential personal journey; It was about their brands. 

In today’s digital world, there is more noise than ever — more blogs, more videos, more ads, more tweets, more stories.

According to Deiss, the Co-Founder and CEO of DigitalMarketer, the only way to stand out and become the beautiful melody that transcends the noise is to establish brand authority.

Paige Weiners explains on Forbes, “it’s useful to think of [brand authority] as a company’s perceived expertise within an industry or topic. If the public accepts a company as a legitimate expert within their field, then we can say the company has brand authority….[It] is not a status you can confer on yourself; rather it’s a reputation and an element of trust that others must assign to you.”

So if brand authority is essentially out of your control, how can you establish it? 

In Deiss’ talk from IMPACT Live 2019 below, he shows attendees the secrets to reverse-engineering authority and the five steps to building a mini-brand” in virtually any market.

Triggers of modern brand authority

Whether it be on social media or a search engine, you have to go above and beyond to get noticed. Deiss recommends these five steps:

1. You must have a plan.

If you want to make a difference in someone’s life, you need to have a plan for their life. 

Do you have a singular, signature framework, idea, or process, that someone can hear, understand, AND share with others?

You want to have something that is unique to you that people can point to and know as yours. (i.e DigitalMarketer’s Value Journey Canvas, HubSpot’s Inbound Methodology).

2. Answer specific questions

As thought leaders, we can get very philosophical about our areas of expertise, but to reach the masses we need to answer the simple and obvious questions. These are the questions that can actually make an impact in people’s day-to-day immediately. 

3. Maintain absolutes

Accuracy does not equal authority. When you speak in absolutes, you may be wrong, but it commands attention and provides a framework for discussion and debate.

4. Core belief

Where does your brand stand? What do you fundamentally believe to be true in the universe and your place in it, that others in your space may disagree with?

Once again, this establishes your brand’s position and values and gives something for people to either be drawn to or disqualify themselves based on. 

5. Rites and rituals

What rites and rituals do your customers need to go through to show they belong to your group? It’s like joining a frat or sorority in college. What can they do to show that they are bought into the values of your brand? 

There are three options:

  • Get them to do something they wouldn’t normally do
  • Get them to alter an existing routine
  • Get them to “lick” (or claim) your brand 

Having a ritual or experience that you can become known for further establishes your unique position in your industry. 

Keep going in IMPACT+

With dozens of actionable tools and training resources for sales and marketing professionals, IMPACT+ is the only online educational community that helps you both move the sales needle and advance in your career.

Join today for free or upgrade to a pro membership to see the full 40-minute talk from Ryan Deiss n as well as all of the recordings from IMPACT Live 2017-2019, Digital Sales & Marketing Day, and Virtual Selling Summit, and gain access to pro courses, private virtual peer groups, pro resources, and more. 

Photo courtesy of Connecticut Headshots

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