Godin outlines a set of five principles that you must follow, as a Permission Marketer, to be effective:
As a Permission Marketer, you are a farmer and constantly need to work at harvesting your crop/customers. An Interruption Marketer is just a hunter and tries to kill something once with a single bullet.
Permission is a process, not a single moment.
Never breach the trust of your customer once they grant you permission to speak with them by selling their data to someone else.
Frequency is always better than reach.
Give a prospect a reason to pay attention –- you have to offer an explicit reward, information, education, entertainment, or even cold hard cash to get the customer to opt-in to the message.
Permission Marketing requires you to understand the buying process of your customers and to adjust your Marketing efforts around that, as opposed to expecting your persona to adjust around you.
The Five Levels of Permission Marketing
With the five commandments in hand, there are five levels of Permission Marketing you can then attempt. Seth Godin ranks them from least to most effective:
1. Situational Permission
This is a scenario where a lead provides their contact information and gives a business permission to assist them further.
Getting a quote for a service
Registering for a free webinar
Subscribing up to a newsletter
Signing up to receive a free report
At this point, the person is interested in what you have to offer, but they likely haven't made up their mind about making a purchase from you.
Most businesses that rely on Inbound Marketing for lead generation offer an incentive for leads to opt-in to their mailing list. Once they've joined your mailing list, you have permission to communicate with them further -- and if the incentive you offered was valuable enough, they will be interested in hearing more from you.
2. Brand Trust
Establishing brand trust takes time, but once you've accomplished this your customer gives you permission to regularly contact them and you will be their go-to source for the product or service you offer most of the time.
Marketing to your persona at this level is much easier than only having situational permission because you no longer have to win them over. However, that doesn't mean you can't lose their trust either. You still have to make an effort to keep their trust, but they will be more forgiving of little mistakes at this level.
In our full synopsis of Permission Marketing, we continue to go through Seth's "five levels" of Permission Marketing and how they can be applied to your Inbound initiatives and also share the 10 questions you should be asking when evaluatining your program.
To view the full summary, click "continue reading" below.
Want to learn more about digital sales and marketing?
Master digital sales and marketing when you join IMPACT+ for FREE. Gain instant access to exclusive courses and keynotes taught by Marcus Sheridan, Brian Halligan, Liz Moorehead, Ann Handley, David Cancel, Carina Duffy, Zach Basner, and more.