Creator's Block | Podcasts & Shows | Motivation and Inspiration Creator's Block "How to take client feedback like a pro" [Creator's Block, Ep. 117] Next Article Justine Timoteo Thomas Director of Training, Host of Creator's Block Podcast, 10+ Years of Project Management Experience November 27th, 2019 min read Marcella and I have found ourselves in the endless round of design revisions on a recent project. I, acting as a project manager, have fallen short in getting to the root of what the client truly needs. And because of that, Marcella has spent weeks trying to get one particular element "just right." It got me thinking... what could I have done from the start to ensure I knew exactly what to relay to Marcella to update? I found a recent article that dives into this very topic where the author provided actionable steps to take to make clients feel heard while still maintaining creative integrity. In this week's episode, Marcella and I breakdown the 10 tips and share our own insight, especially on one item that both took us by surprise. Listen to the episode What we talked about 10 tips to taking feedback: Be an active listener Ask why Show your trusted critic first Take feedback face-to-face with the most senior person Be your client before they arrive Have a second pair of ears Body language Bring it back to the brief Always agree to make the changes Know the difference between blocking and advisory feedback Resources 10 Tips for Taking Feedback Like a Pro We want to hear from you! First, subscribe to Creator's Block on Apple Podcasts. Second, have a question or an idea for a future episode of the podcast? Let us know! Creator's Block: Twitter, Instagram Justine: Twitter, Instagram, LinkedIn Marcella: Instagram Or, you can shoot us a message in IMPACT Elite!