Back to Learning Center
Subscribe
Join 40,000+ sales and marketing pros who receive our weekly insights, tips, and best practices.
Thank you! You have been subscribed.
Learning Center
Learning Center
Close
The IMPACT Learning Center

Free resources to help you master inbound marketing and They Ask, You Answer

Access the Learning Center

Access the Learning Center

Access the Learning Center
learning_center_grey__What is They Ask, You Answer-v2-black

What is They Ask, You Answer

What is <span>They Ask, You Answer</span>
Articles, Podcasts, & Updates

Articles, Podcasts, & Updates

Articles, Podcasts, <span>& Updates</span>
Free Courses & Certifications

Free Courses & Certifications

Free Courses & <span>Certifications</span>
On-Demand Keynotes & Sessions

On-Demand Keynotes & Sessions

On-Demand <span>Keynotes & Sessions</span>
Events
Events
Close
IMPACT+ Membership
IMPACT+ Membership
Close
Services
Services
Close
Navigation_8_2021_taya

They Ask, You Answer Coaching & Training

They Ask, You Answer Coaching & Training
They Ask, You Answer Workshop

They Ask, You Answer Workshop

They Ask, You Answer Workshop
Navigation_8_2021_workshop

Inbound Marketing Services

Inbound Marketing Services
Navigation_8_2021_website design - monitor

Website Design & Development

Website Design & Development
Navigation_8_2021_hubspot implementation

HubSpot Training & Implementation

HubSpot Training & Implementation
Navigation_8_2021_virtual selling

Virtual Sales
Training

Virtual Sales <br>Training
Navigation_8_2021_swell - paid ads

Paid Search & Social Services

Paid Search & Social Services
Become a Certified Coach
Become a Certified Coach
Close
Social Media Marketing

Data: Facebook is No. 1 in revenue value for publishers, Twitter is a bust

If you're publishing educational content for your ideal buyers, social media matters. But how do you guarantee your social efforts get results and don't feel like a big waste of time?

By Liz Moorehead

Data: Facebook is No. 1 in revenue value for publishers, Twitter is a bust Blog Feature

Facebook data at-a-glance for content publishers

New data from the rockstars at Digiday has been released about the value of social media for publishers, agencies, and brands:

  • Facebook reigns supreme as almost half of publishers (49%) say the blue social giant is valuable as a source of revenue. 
  • YouTube came in second with only 33% of publishers saying it was valuable as a source of revenue, and Instagram came in third with 26%. 
  • When it came to value for brand-building specifically (not revenue), Instagram was ranked first with 64% of publishers and Facebook ranked second with 57% of publishers.

Why this data matters if you're a small business

Social media marketing as a business is a tricky beast.

This is especially true if you've embraced They Ask, You Answer and inbound marketing to drive growth for your company. You know social media should fit into your strategy, right? But how do you do it well?

Too often, you can easily end up wasting your time with flashy social networks that don't matter. Or worse, maybe you're hanging out in the right social spaces, but you don't have a well-scoped, laser-focused strategy in place, so it still feels equally like a waste of time.

And when you're a small to medium-sized business that is publishing revenue-generating content on a regular basis to drive traffic, leads and sales, those can be even more costly mistakes and more of a drain of your resources.

🎓 IMPACT+ course: Fundamentals of social media marketing for businesses

That said, you're not a big brand like Coca-Cola. You don't have the deep benches of social media marketing experts in-house. You're lean by design and you have specific goals. That means you need to focus your efforts where you know you'll see the most return.

So, what does that mean for your social media strategy? Let's be honest, some of you do fall into that category of throwing everything at the wall to see what sticks, with very little to show for it. 

Then there are those of you who dabble with social media the way some dabble with inbound marketing – you put in 25% of the effort and then are baffled that you're not seeing 110% of a return, but you just keep pushing forward. Maybe you post a few press releases or a couple of updates here and there, but nothing that really builds an online community.

And finally, there are those of you who have thrown in the towel and don't do social, if you even bothered to at all.

If you fall into either of those three categories, don't shame yourself too much or feel shamed by my call out. You're going to battle with the army you've got, and it's only recently that we've had any real data to help you make smarter decisions about your social media strategy.

🔎 Related resources:

And that, my friends, is why this data matters – it empowers you to make the right decisions and build a social media strategy that is actually strategic.

If you want to drive revenue with social media

Of course, before you can build your social media strategy, you first need to identify what your intended goal is with social media. Social media can help you accomplish a lot – revenue generation, community building, brand awareness, and so on.

But what your top-line goal is will dictate where you focus your efforts the most. For example, looking at that data from Digiday, let's take a look at how different kinds of companies rank the "value" of different social media platforms at driving revenue:

Screen Shot 2021-07-07 at 10.34.34 AM

The first obvious takeaway here is the type of business you are will yield different responses as to which social media platforms are the most profitable for you. (FYI, if you're a company publishing content as part of your inbound marketing strategy, you're a publisher.)

For publishers, there is no contest here, because 49% of publishers reported that Facebook is either "valuable" or "extremely valuable" in driving revenue. In contrast, Twitter (which I know grabs a lot of headlines) is actually driving the least ... even below TikTok.

If you're brand-building on social media

Now, let's say you're more wanting to build a community and generate awareness around your brand. That's a much different goal than driving revenue, even if they are related. So, it should be no surprise that the perceived value for brand-building of different social networks is not the same as for revenue, according to Digiday:

Screen Shot 2021-07-07 at 10.36.36 AM

Similar to revenue reporting, Twitter is still at the back of the pack. Otherwise, the playing field is much more level for all companies, with Instagram leading the way in terms of brand-building value across all categories. 

Let's take a moment for Twitter, actually

I've said it before, and I'll say it again.

Just because a social media platform is making legitimate headlines in the value it's providing for large portions of its audience does not mean it is worth your time as an inbound marketer publishing content for a small to medium-sized company. It's not.

And Twitter is the absolute perfect example of that, now backed by data from Digiday:

Screen Shot 2021-07-07 at 11.37.41 AM

Seriously, it doesn't get any more cut and dry than this:

“Despite being the second most commonly used platform — 94 out of the survey’s 107 publishers had posted content to Twitter in the past 30 days — just one-fifth of the publishers that use Twitter said the platform was at least a 'valuable' source of revenue.” (Source)

Of course, this picture may change since Twitter wants to double its revenue to $7.5 billion by the end of 2023.

Quite frankly, I don't see how they do that effectively without figuring out a way to make the platform valuable to the most prolific content creators of all: publishers. As someone with her own personal brand, I love the stuff they're innovating, features-wise, for individual and independent creators.

But as someone who also works for a publisher, I'm curious when we're going to have our day to shine.

A few other stray observations

  • TikTok is nonexistent for agencies and brands for brand-building and revenue. Are they just not experimenting because they don't yet see the value? 
  • Agencies and brands on the whole see more brand-building value in social media across the board (Twitter and TikTok being the exceptions). Is it because they are able to put more of an investment behind it and have the experts in-house to wring the most out of those platforms, whereas publishers may not?
  • YouTube coming in second for publishers in revenue but third for brand-building is interesting. What is the difference in strategy there? Are videos being published to YouTube that drive revenue but don't bring brand awareness? 
  • Related to that, is it hard for publishers to find the bandwidth to create a dimensional business video strategy on YouTube that accomplishes both revenue goals and brand-building?

I have one question, however, that looms above all of these stray observations: Is the perceived value (or lack thereof) a characteristic or fault of the platforms themselves, or the social media strategy (or, again, lack thereof) that we're attempting to execute within them? 

Topics:

Social Media Marketing
News
For Organizational Leaders
Published on July 7, 2021

Recent Articles

ICYMI: Digital marketing news update for July 26, 2021

By Liz Moorehead on July 26, 2021
6 min read

ICYMI: Digital marketing news update for July 19, 2021

By Liz Moorehead on July 19, 2021
6 min read

How Facebook's news feed algorithm works and prioritizes content

By Liz Moorehead on July 14, 2021
4 min read

ICYMI: Digital marketing news update for July 12, 2021

By Liz Moorehead on July 12, 2021
5 min read

Data: Facebook is No. 1 in revenue value for publishers, Twitter is a bust

By Liz Moorehead on July 7, 2021
4 min read

ICYMI: Digital marketing news update for July 6, 2021

By Liz Moorehead on July 6, 2021
5 min read

ICYMI: Digital marketing news update for June 28, 2021

By Liz Moorehead on June 28, 2021
6 min read

ICYMI: Digital marketing news update for June 21, 2021

By Liz Moorehead on June 21, 2021
5 min read

ICYMI: Digital marketing news update for June 14, 2021

By Liz Moorehead on June 14, 2021
6 min read

ICYMI: Digital marketing news update for June 7, 2021

By Liz Moorehead on June 7, 2021
6 min read

ICYMI: Digital marketing news update for May 24, 2021

By Liz Moorehead on May 24, 2021
6 min read

Best times to post on social media in 2021 (new data)

By Liz Moorehead on May 19, 2021
4 min read

ICYMI: Digital marketing news update for May 17, 2021

By Liz Moorehead on May 17, 2021
5 min read

ICYMI: Digital marketing news update for May 10, 2021

By Liz Moorehead on May 10, 2021
6 min read

ICYMI: Digital marketing news update for May 1, 2021

By Liz Moorehead on May 1, 2021
3 min read

Twitter fails to buy Clubhouse, whose creators can now make money... so what?

By Liz Moorehead on April 8, 2021
6 min read

Marketers, Facebook Analytics will be no more on June 30, 2021

By Liz Moorehead on April 2, 2021
2 min read

7 best social media management tools in 2021 (+ VIDEO)

By Connor DeLaney on March 26, 2021
12 min read

12 ways you're totally blowing your business social media strategy

By Mary Brown on March 24, 2021
11 min read

Twitter teases Super Follows, Communities; undo send tweet still a rumor

By Liz Moorehead on March 11, 2021
4 min read

LinkedIn adds new 'Products' highlight tab on company pages

By Melissa Smith on February 25, 2021
2 min read

54 jaw-dropping social media statistics for businesses [New for 2021]

By Connor DeLaney on February 23, 2021
8 min read

Facebook video best practices: what you need to know to grow your video presence

By Lindsey Schmidt on February 16, 2021
9 min read

27 best digital marketing news sites (updated for 2021)

By Liz Moorehead on January 26, 2021
7 min read

Should you care about Clubhouse, the new audio-based social media app?

By Nick Bennett on January 19, 2021
3 min read