IMPACT Inbound Marketing Agency]
Services
TAYA

They Ask, You Answer Mastery

A coaching & training program that drives unmatched sales & marketing results.

Sales

Sales Performance Mastery

Improve the competencies and close rates of your sales organization.

Web design

Website Mastery

Web design, development & training for your team.

HubSpot

HubSpot Mastery

Everything you need to get the most from HubSpot.

AI Mastery

AI Enablement Mastery

Unlock the power of AI in all aspects of your revenue operations.

Discover how IMPACT’s services can help take your business to the next level. Book a free 30-minute coaching session Book a free 30-minute coaching session
Learning Center
Learning Center

Learning Center

Free resources to help you improve the way you market, sell and grow your business.

[NEW] The Endless Customers Podcast is now available everywhere. Learn how to earn trust & win more customers in the age of AI. Listen Now Listen Now

Register for IMPACT Live in Hartford CT, October 14-16! Register for the one and only They Ask, You Answer conference before rates go up July 31! Save $200 now.

Close Bottom Left Popup Offer
IMPACT Live Group

Register for IMPACT Live in Hartford CT, October 14-16!

Register for the one and only They Ask, You Answer conference before rates go up July 31! Save $200 now.
Liz Murphy

By Liz Murphy

Apr 24, 2018

Topics:

Creator's Block Executives and Leaders
Subscribe
Join 40,000+ sales and marketing pros who receive our weekly newsletter.

Get the most relevant, actionable digital sales and marketing insights you need to make smarter decisions faster... all in under five minutes.

Thanks, stay tuned for our upcoming edition.
Creator's Block  |   Executives and Leaders

"The 2 Most Important Conversations Creatives Will Have" (Creator's Block, Ep. 69)

Liz Murphy

By Liz Murphy

Apr 24, 2018

"The 2 Most Important Conversations Creatives Will Have" (Creator's Block, Ep. 69)

Last week's episode with Kathleen Booth about carefrontations got me thinking about the different types of conversations we have every single day as creatives at IMPACT. 

As I pondered life and existence and work, it dawned on me that there are two critical conversations all of us have throughout our career. And not just once -- many, many, many times.

When we need to tell someone we're going to be late with a project or miss a deadline, and when we need help.

What's interesting about those conversations is that they both deal with managing broken expectations. On top of that, they're completely unavoidable -- nobody's perfect -- and are not exactly fun to have.

So, we're going to tackle each of these conversations individually in this episode -- including the dos and don'ts for each, and how to minimize the number of times you need to have them in future. 

To be clear, having to tell someone you're falling short is never going to feel great. But there is a way to have them be much more productive than they are painful.

Enjoy!

Listen to the Episode

What We Talked About

  • How to turn those conversations into trust-building moments within your team.
  • What you should and shouldn't do in either situation. 
  • The importance of the after action review to avoid missed deadlines in future.
  • How admitting you need help can sometimes feel like failure, and how to overcome that.
  • Why your worst enemy in both scenarios is waiting for things to get better.

Resources We Discussed

We Want to Hear from You!

First, subscribe to Creator's Block on Apple Podcasts. Second, have a question or an idea for a future episode of the podcast? Let us know! 

Or, you can leave us a comment below! Until next week...

IMPACT Live Group

Register for IMPACT Live in Hartford CT, October 14-16!

Register for the one and only They Ask, You Answer conference before rates go up July 31! Save $200 now.
/* Infinite Scroll - Disabled on Articles to allow people to scroll to bottom page CTA */