Digital Sales & Marketing
Digital Sales & Marketing

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Digital Sales & Marketing World 2021

The premier, hybrid event for growth-focused business leaders, digital marketers, and sales pros. Virtual passes are free for IMPACT+ Pro members. In-person passes on sale soon.

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They Ask, You Answer
They Ask, You Answer

Free They Ask, You Answer course

Learn the principles of the They Ask, You Answer by taking our most popular course, taught by Marcus Sheridan himself.

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Turn your company into a high-performing digital organization with our flagship coaching program, Digital Sales and Marketing Mastery.

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They Ask, You Answer, the book

“One of the 11 Marketing Books every CMO should read.” — Forbes

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Virtual Selling
Virtual Selling

Virtual Selling Mastery

Equip your sales team with proven methods to connect with today’s buyer, shorten the sales cycle, and close more deals, faster.

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Virtual Selling Summit 2021

Your one-day virtual selling crash course! Today, sales reps are struggling to sell remotely. Learn how to close more deals in a virtual world.

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Zach Basner teaches you the fundamentals of making video for sales and marketing work inside your organization.

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Video Sales and Marketing World 2021

Video Sales & Marketing World 2021 is in the works. In the meantime, enjoy the 2020 event on-demand - free for IMPACT+ Pro Members.

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The Visual Sale, the book

Learn how to use video to ignite sales, accelerate marketing, and grow your business in a virtual world in this book from Marcus Sheridan and Vidyard’s Tyler Lessard.

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Master video inside your organization

Video is a critical component of any high-performing digital sales and marketing program, and is a key part of Digital Sales and Marketing Mastery.

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HubSpot Training Day

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Web Design
Web Design

Website Optimization Summit

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Virginia Consumer Data Protection Act (VCDPA) is now law, but so what?

The Virginia Consumer Data Protection Act was signed into law on March 3 – and if you do business in the Commonwealth, you need to know about this.

Virginia Consumer Data Protection Act (VCDPA) is now law, but so what? Blog Feature

Liz Moorehead

Editor-in-Chief, Speaker, Host of 'Content Lab' Podcast

March 8th, 2021 min read

Attention business owners with websites... which, is pretty much all of you.

In a surprise to absolutely no one, yet another state has rolled out a data privacy law – and this time it's the Commonwealth of Virginia. Following in the footsteps of its legislative predecessors (e.g. California's CCPA), Virginia's Senate Bill 1392 is centered around the singular goal of protecting consumer data:

"It is time that we find a meaningful way of protecting the citizens of the Commonwealth of Virginia’s data .… Virginia is in a unique position to be a leader on this issue. There’s a huge amount of the data on the internet that flows through the commonwealth. Privacy is not a new issue."

– State Senator David Marsden

Although signed into law on March 3, this will not take effect until January 1, 2023

Is your company affected by the VCDPA?

This new law applies to you if you do business in Virginia, or if you sell products or services that target residents of the Commonwealth and:

  1. You process or control data for 100,000 or more residents of Virginia, or
  2. You process or control data for 25,000 or more residents of Virginia and earn 50% revenue (gross) from the sale of personal data.

Exemptions include organizations subject to HIPAA, higher education, and nonprofits, as well as financial institutions or data subject to the Gramm-Leach-Bliley Act.

🔎 Related: GDPR and data privacy one year later, what we've learned so far

How are 'personal data' and 'processing' defined in the VCDPA?

"Personal data" is defined generally as "any information that is linked or reasonably linkable to an identified or identifiable natural person. [It] does not include de-identified data or publicly available information."

🔎 Related: Google releases new security controls for Chrome users

"Process" and "processing" are defined as "any operation or set of operations performed, whether by manual or automated means, on personal data or on sets of personal data, such as the collection, use, storage, disclosure, analysis, deletion, or modification of personal data."

What rights do your Virginia buyers have under this new law?

  • Choosing whether or not their personal data is accessed and/or processed
  • Correcting errors in personal data
  • Deleting personal data
  • Obtaining a copy of personal data in a portable, ready-to-use (if possible) format, so it can be transferred to another "controller"
  • Opting out of processing personal data for the purposes of targeted advertising, the sale of personal data, or any other profiling 

Additionally, your buyers in Virginia will have the right to have you respond within 45 days to any requests regarding their privacy rights. This is why you've got such a big heads up that this is going into effect, folks – "the time to hesitate is through," etc.

Also, "controllers" (that's you, if you fall under the scope of this bill) will have data protection assessment obligations – if you're familiar with GDPR, you've definitely heard of these before

Now is the time to update and streamline your processes.

🔎 Related: Your visitors will see your forms aren't secure with new Google update

What will you now need to disclose in your privacy policy to be VCDPA-compliant?

If you're subject to this new law, here is what you now need to include in your privacy policy disclosure:

  • Personal data categories you process
  • Your specific reasons for processing that data
  • How your buyers can exercise their privacy rights (including the appeals process)
  • At least one secure avenue for buyers to exercise those rights
  • What data (if any) that you share with third-party entities
  • If you do (or don't) sell data for advertising targeting
  • How consumers can opt out of processing for targeted ads

🔎 Related: If COVID-19 forced your business online, update your privacy policy

OK, so what does this all mean for you?

Well, in addition to the obvious – updating your privacy policy, and implementing new processes and procedures to support consumer privacy-related requests – IMPACT Director of Community and Events Stephanie Baiocchi had this to say...

(Tools recommended below and links therein may provide IMPACT with compensation for signups. This in no way affects IMPACT's recommendation of the tools.)

"As individual states continue to roll out their own privacy laws (California, Nevada, Virginia, and more), it can start to feel overwhelming to keep track of all the compliance requirements.

However, the ultimate goal of all of these laws is very similar: to protect consumers’ data.While each law may have unique compliance requirements, all of the privacy laws in the United States are focused on protecting consumers’ personal data through a combination of disclosures and practices.

Just like you know inherently not to buy lists of emails and bulk email them without the recipients’ permission, you know not to take consumer data without permission or use it wrongly. Or, throughout the rollouts of these laws, you will learn.

It’s usually a combination of explicitly communicating what data you’ll be using and how, allowing consumers to obtain and request deletion of this data, and allowing consumers to opt out of their personal data being used moving forward.

Using a tool like Termageddon can help keep your privacy policy updated automatically when laws change. However, you do still need to make sure someone is responsible for making sure your data practices actually change when required.

Granted, this law won’t fully go into effect until January 1st, 2023. But if you can get on top of these changes as they roll out you’ll be less likely to forget or miss the date in the future. It’s very important someone at your organization (or an external consultant) owns making sure privacy laws are followed. Not only will it build trust with your audience but it will save you from incurring hefty fines."

Stephanie's right about the fines, by the way. According to the VCDPA, violators will be subject to (up to) a $7,500 fine per violation. 

Even if you're not in Virginia, if you haven't been paying attention to data privacy legislation up to this point, now is the time. Florida, Minnesota, New York, Oklahoma, and Washington all have similar bills working their way through state legislatures.

FREE On-Demand: The Website Optimization Summit Opening Keynote

Watch Liz Moorehead’s takeaway-filled opening keynote from the Website Optimization Summit for FREE inside IMPACT+.

Your business website should be your most profitable virtual employee -- closing deals left and right. Yet, business leaders and digital marketers just like you are unwittingly undermining the money-making potential of your website. 

Let Liz Moorehead show you the simple and powerful ways you can immediately increase the revenue potential of your business website, no matter what industry you’re in, in this information packed keynote.

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Watch Liz Moorehead’s opening keynote from the Website Optimization Summit, FREE on-demand inside IMPACT+. Learn how you may be unwittingly undermining the money-making potential of your website and how to fix it!
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