Free Assessment: How does your inbound marketing measure up?

Get Started
Close

Free Assessment:

How does your inbound marketing measure up?
Take this free, 5-minute assessment and learn what you can start doing today to boost traffic, leads, and sales.
Get Started
inbound-marketing-strategy-playbook-cover

Free Assessment:

24 Eye-Opening Email Marketing Statistics Every Marketer Should Know

By Tom DiScipio

24 Eye-Opening Email Marketing Statistics Every Marketer Should Know

email-marketing-statistics-for-2015The money is in the list.

Marketers love Email Marketing and who can blame them? It works! However, there is a lot of conflicting information online regarding Email Marketing and how to do it right.

One thing you'll learn from reading through these statistics is that while most companies are using Email Marketing, they admit they really don't know what they're doing.

If this sounds like you, hopefully, the data will help answer some of your questions and provide a few relevant benchmarks for getting started.

1. Mobile opens peak during non-working hours ("off hours"). (Informz, 2014)

Mobile subscribers tend to read emails throughout the day when they have a free moment or when they aren't at work. If most of your subscribers are mobile, \test emails at various times outside of the traditional working day.

2. When measuring "open duration", researchers found that 63% of emails opened were considered "read," when the subscriber viewed the email for more than 10 seconds. (Informz, 2014)

This is good news -- most of the time when someone opens your email, they've actually taken the time to read through it. That means a positive ROI on your efforts for increasing your open rates.

3. 44.7% of email opens occur on a mobile device -- more than desktop or tablet opens. (Informz, 2014) 

Mobile continues to dominate online readership and Marketers expect this to continue. Most businesses should prioritize the email experience for mobile users over desktop users.

4. Over 34% of subscribers only use mobile devices to view emails and it's rare for people to switch from mobile to desktop and then back to mobile. (Informz, 2014)

We know that the majority of readers are on mobile devices, but it's interesting that over a third of readers will only check emails from their phones while some others switch over to desktop. It shows that many people read emails on mobile for convenience, but actually prefer desktop. 

5. Shorter emails have the highest open and click rates. (Informz, 2014)

While there are plenty of companies who have success with longer emails, subscribers have said they tend to prefer targeted emails that are specific and get to the point right away.

Test out short emails in your campaign and see how they perform for your business.

6. More emails read on mobile devices are categorized as "read" (opened for greater than 10 seconds) than "skimmed" (opened for 3 to 10 seconds). (Informz, 2014)

Another statistic that shows how engrained mobile devices are in our lives. When mobile screens were smaller and not as sharp, most people didn't enjoy reading from their phone. Now that most phones have screens the size of our face and higher pixel density, reading on a mobile device isn't so bad anymore.

7. Emails that contain more hyperlinks have higher click rates -- even when the same URL is repeated (especially emails containing more than 30 links.) (Informz, 2014)

It looks like people just need a reminder (or 30) to get them headed in the right direction. Normally I would think 30 hyperlinks in one email is extreme, but the data speaks for itself. Using the same hyperlink several times in one email is worth testing in your business.

8. Subject lines containing less than 10 characters had 49.73% open rates. (Informz, 2014)

Less is more. While this severely limits what your subject line can say, it is worth experimenting with when you have a big announcement or in an area of your sales funnel where you struggle with open rates.

9. Here are the metrics for the average association: 98.28% delivery rate, 34.04% open rate, and 18.03% click rate. (Informz, 2014)

If you handle Marketing for a professional association or nonprofit, these are current benchmarks to compare your success with.

10. Click rates are lower in the US and Australia, but highest in the United Kingdom. (Informz, 2014)

Businesses targeting consumers and other brands in the UK see more success using Email Marketing as a part of their strategy.

11. Messages sent at night have the highest open rates. Late afternoon emails have the highest click rates. (Informz, 2014)

The time of day matters, depending on the goal of your email. People are most likely to click the hyperlinks in your email in the late afternoon, most likely when they are anticipating getting off work.

12. Emails sent to smaller groups have higher engagement rates. Emails sent to 50 to 100 people have the highest open and click rates.  (Informz, 2014)

The more targeted your emails are, the better engagement you will receive.

13. The average consumer has 3.9 personal email addresses. (BlueHornet, 2014)

This is an interesting stat to keep in mind. It explains why I've seen Marketers use a phrase such as "give me your BEST email and I'll send you..."

14. Open and click rates have are consistent Monday through Thursday, but rise slightly on Friday. Saturday and Sunday have higher open rates and lower click rates. (Informz, 2014)

The next time you're sending an email that you want to get read, but don't need to direct traffic, try sending it on the weekend.

15. U.S. companies send 18% more Marketing emails than conversational emails, on average. (Marketing Land, 2015)

Your persona's inbox is filled with Marketing emails. Want to stand out? Start sending more emails that aren't directly promoting your product or service and try to make your emails more conversational.

16. Only 16% of Marketers attribute the ability to measure and learn from campaign effectiveness as an important success factor. (Lionbridge, 2014)

Some of the old ways of thinking when it comes to Marketing are still alive and well.

The fact that a Marketer in 2014 wouldn't view the ability to measure and learn from campaign effectiveness as a good thing is mind-boggling. You have to measure progress to be able to improve your Marketing, plain and simple.

17. Gmail the most-used mail client online. (Informz, 2014)

This means your emails should be formatted to look good in Gmail and you should be doing everything you can for your emails to land in the "primary" tab.

18. Only 16.7% of Marketers surveyed use email as a standalone activity. (Lionbridge, 2014)

Most Marketers will agree that your email list is one of the most valuable assets to your business, but the majority also believe (as reflected in their behavior) that Email Marketing alone is not enough to grow your business.

19. Over 74% Marketers rely on open rates to measure their Email Marketing success. (Lionbridge, 2014)

Despite all of the sophisticated tools available for tracking email metrics, the majority of Marketers still think that open rate is the only thing that matters. This means the majority of Marketers aren't getting the most out of their Email Marketing efforts. 

20. About 67% of businesses that use an integrated Marketing strategy choose to combine Email Marketing, Social Media, and Content Marketing to more effectively engage their personas. (Lionbridge, 2014)

We believe a multi-channel strategy is the best approach to Inbound Marketing. 

21. Over 45% of businesses have no clear strategy regarding the frequency of email communications. (Lionbridge, 2014)

Almost half of companies are just shooting emails out at random or they're just guessing. Email frequency is something that you can and should be testing for your organization.

22. Over 77% of companies opt to handle email campaigns in-house, using a Marketing automation or email system. (Lionbridge, 2014)

Email Marketing is something that most companies don't want to outsource, but looking at the other statistics, it's clear that they aren't getting the full benefit of their Email Marketing programs.

23. The average consumer subscribes and receives emails from 8.9 different brands. (BlueHornet, 2014)

That number is much lower than I would've guessed, but it still shows that your brand is competing for attention in your persona's inbox. You want to do everything you can to stand out in a good way.

24. About 4/5 Marketers surveyed are not able to directly track their email ROI. (Lionbridge, 2014)

This statistic is shocking. One of the best things about Email Marketing is the amount of data you can track to directly measure the ROI of your email campaigns.

Key Takeaways:

  • Mobile devices should be your top priority in your Email Marketing strategy.
  • Shorter subject lines and shorter emails almost always perform better.
  • US consumers have several email addresses and receive emails from several brands -- the competition is steep.
  • Most companies choose to handle Email Marketing themselves, yet they don't track much outside of open rates and they can't measure their ROI.

Free Assessment:

How does your inbound marketing measure up?
Take this free, 5-minute assessment and learn what you can start doing today to boost traffic, leads, and sales.

Topics:

Email Marketing
Marketing Statistics
Published on October 1, 2015

Recent Articles

How To Grow Your Email List: 13 Savvy Tips To Try in 2023
November 22, 2022 • 9 min read
How To Create Email Marketing Templates
June 25, 2022 • 6 min read
Apple Mail privacy news spooks email marketers, newsletter creators
June 16, 2021 • 4 min read
Should You Buy An Email Marketing List In 2021?
February 9, 2021 • 8 min read
Twitter has acquired newsletter publishing platform Revue
February 2, 2021 • 2 min read
How Brandon Fong gets 90% open rates and 60% reply rates on emails (Inbound Success, Ep. 175)
December 28, 2020 • 39 min read
4 video email marketing examples you'll want to copy ASAP
December 28, 2020 • 5 min read
13 out of office message examples to steal for your next vacation
December 23, 2020 • 9 min read
18 email marketing best practices you need to know for 2021
October 14, 2020 • 14 min read
15 effective re-engagement email examples you’ll want to steal in 2021
September 11, 2020 • 6 min read
How does the rise of dark mode impact your email marketing templates? (+ examples)
August 13, 2020 • 6 min read
8 email newsletter mistakes that are killing your click-through rates
July 20, 2020 • 7 min read
What does Basecamp’s privacy-focused HEY email service mean for marketers? [IMPACT Toolbox June 2020]
June 25, 2020 • 5 min read
Basecamp has a new email service called HEY — and it's a game-changer
June 17, 2020 • 3 min read
Facebook confirms it's testing email marketing for business pages
June 11, 2020 • 3 min read
How IMPACT grew its email newsletter to 40,000+ subscribers Ft. Liz Moorehead (Inbound Success, Ep. 141)
May 4, 2020 • 31 min read
New report: Best times to post on social media during coronavirus (COVID-19)
May 4, 2020 • 3 min read
Google is blocking 18 million coronavirus scam emails every day
April 27, 2020 • 2 min read
Business communications in the coronavirus (COVID-19) era: dos and don’ts
April 6, 2020 • 7 min read
"How Morning Brew grew its email subscriber base to 1.8MM Ft. Tyler Denk" (Inbound Success Ep. 134)
March 16, 2020 • 36 min read
10 email marketing tips to boost B2B sales [Infographic]
February 8, 2020 • 4 min read
Email marketing services: 9 best options for all business types
January 17, 2020 • 11 min read
According to a new report, Mailchimp owns 60% of the email market
January 13, 2020 • 3 min read
What is the average email open rate?
December 4, 2019 • 4 min read
7 best email newsletter examples for digital marketers (B2B and B2C)
November 11, 2019 • 4 min read