Services
TAYA

They Ask, You Answer Mastery

A coaching & training program that drives unmatched sales & marketing results.

Sales

Sales Performance Mastery

Improve the competencies and close rates of your sales organization.

Web design

Website Mastery

Web design, development & training for your team.

HubSpot

HubSpot Mastery

Everything you need to get the most from HubSpot.

AI Mastery

AI Enablement Mastery

Unlock the power of AI in all aspects of your revenue operations.

Discover how IMPACT’s services can help take your business to the next level. Book a free 30-minute coaching session Book a free 30-minute coaching session
Learning Center
Learning Center

Learning Center

Free resources to help you improve the way you market, sell and grow your business.

Discover how IMPACT’s services can help take your business to the next level. Book a free 30-minute coaching session Book a free 30-minute coaching session

Free Assessment: How does your sales & marketing measure up?

Get Started
Close

Free Assessment:

How does your sales & marketing measure up?
Take this free, 5-minute assessment and learn what you can start doing today to boost traffic, leads, and sales.
Get Started
Creator's Block  |   Hiring a Marketing Team  |   Executives and Leaders

"Receiving Feedback: How to Separate Appreciation, Coaching, and Evaluation" [Creator's Block, Ep. 99]

Justine Timoteo Thomas

By Justine Timoteo Thomas

Jan 22, 2019

"Receiving Feedback: How to Separate Appreciation, Coaching, and Evaluation" [Creator's Block, Ep. 99]

Last week, I enjoyed a couple days in the Connecticut office immersing myself in an all-day training about World-Class Communication -- led by the one and only Marcus Sheridan

Every concept covered was so enlightening to me but one that particularly stood out was all about feedback.

Marcus referenced one of my favorite books I read in 2018, Radical Candor, and challenged me by asking whether or not I ask for feedback from my team.

I sat a little more upright and proudly responded "yes, I ask almost every week."

When he followed up his question with "and how often do they give you challenging feedback," I realized it was not very often.

On a surface level, you may think that's great! My team doesn't have any issues with the way I coach so I must be the most perfect manager ever, right?

Wrong.

The reality is, I don't ask them effective enough questions to warrant them giving me direct feedback.

Marcus went on to say that it was not only important for me to receive feedback so I can continue to grow, but that it was just as important for my team to see how I react when receiving feedback so they can continue to grow.

Learning how to receive feedback well can be difficult and it wasn't until I started reading Thanks for the Feedback: The Science and Art of Receiving Feedback Well by Douglas Stone and Sheila Heen that I realized I am not as open to receiving feedback as I thought I was.

In today's episode, Marcella and I breakdown the three different types and purposes of feedback and discuss how you can dig deeper to understand the reasoning behind the feedback you're receiving.

Listen to the Episode

MarketHer iTunes Subscribe

What We Talked About

  • The three different types of feedback and what they mean
    • Appreciation
    • Coaching
    • Evaluation
  • How feedback can often talk at cross-purposes
  • Why it's so important to be aligned when receiving feedback

Resources

We Want to Hear from You!

First, subscribe to Creator's Block on Apple Podcasts. Second, have a question or an idea for a future episode of the podcast? Let us know! 

Or, you can shoot us a message in IMPACT Elite!

Photo by rawpixel on Unsplash

Free Assessment:

How does your sales & marketing measure up?
Take this free, 5-minute assessment and learn what you can start doing today to boost traffic, leads, and sales.

Related Articles

"The farewell episode" [Creator's Block, Ep. 123]

February 25, 2020
Marcella Jalbert Marcella Jalbert

"The power of sharing personal stories" [Creator's Block, Ep. 122]

February 11, 2020
Justine Timoteo Thomas Justine Timoteo Thomas

"Why emotional web design is so important" [Creator's Block, Ep. 121]

January 21, 2020
Justine Timoteo Thomas Justine Timoteo Thomas

"Down with new year's resolutions and rethinking goal setting" [Creator's Block, Ep. 120]

January 7, 2020
Marcella Jalbert Marcella Jalbert

"How do we measure success in our careers?" [Creator's Block, Ep. 119]

December 24, 2019
Justine Timoteo Thomas Justine Timoteo Thomas

"The anti-productivity mindset: How doing less can be doing more" [Creator's Block, Ep. 118]

December 10, 2019
Marcella Jalbert Marcella Jalbert

"How to take client feedback like a pro" [Creator's Block, Ep. 117]

November 27, 2019
Justine Timoteo Thomas Justine Timoteo Thomas

"Why we should all play at work" [Creator's Block, Ep. 116]

November 12, 2019
Marcella Jalbert Marcella Jalbert

'To become more efficient, ask better questions' [Creator's Block, Ep. 115]

October 30, 2019
Justine Timoteo Thomas Justine Timoteo Thomas

5 Creator's Block episodes for when you are in dire need of some self-care

October 16, 2019
Marcella Jalbert Marcella Jalbert

"The Biggest Misconception of Client/Agency Relationships" [Creator's Block, Ep. 114]

October 1, 2019
Justine Timoteo Thomas Justine Timoteo Thomas

"Are Designers Ruining the World?" [Creator's Block, Ep. 113]

September 17, 2019
Justine Timoteo Thomas Justine Timoteo Thomas

"How To Really Win the Afternoon… or Not." [Creator's Block, Ep. 112]

September 5, 2019
Marcella Jalbert Marcella Jalbert

"The Biggest Mistakes You’re Still Making on Your Website" [Creator's Block, Ep. 111]

August 21, 2019
Marcella Jalbert Marcella Jalbert

"Are Voice Assistants the Next Frontier or the Start of Armageddon?" [Creator's Block, Ep. 110]

August 6, 2019
Justine Timoteo Thomas Justine Timoteo Thomas

"10 Bad Habits of Unsuccessful People" [Creator's Block, Ep. 109]

July 23, 2019
Marcella Jalbert Marcella Jalbert

"How to Survive a Company Restructure at Your Agency" [Creator's Block, Ep. 108]

July 9, 2019
Justine Timoteo Thomas Justine Timoteo Thomas

7 Episodes to Listen to On (or Before) Your Summer Vacation [Creator's Block]

June 25, 2019
Justine Timoteo Thomas Justine Timoteo Thomas

"How Minimalism Fosters Productivity" [Creator's Block, Ep. 107]

June 11, 2019
Marcella Jalbert Marcella Jalbert

"Avoiding Empty Promise Purgatory: When Good Intentions Are Not Enough" [Creator's Block, Ep. 106]

May 28, 2019
Justine Timoteo Thomas Justine Timoteo Thomas

"Progress Over Perfection: How Striving For Perfection Hurts the Creative Process" [Creator's Block, Ep. 105]

May 14, 2019
Marcella Jalbert Marcella Jalbert

"Agency Tough Love: When It's Time to Break Up with a Client" [Creator's Block, Ep. 104]

April 30, 2019
Justine Timoteo Thomas Justine Timoteo Thomas

Best Podcasts for Marketers and Creatives to Listen to During Their Week [Creator's Block]

April 3, 2019
Justine Timoteo Thomas Justine Timoteo Thomas

"The Life Changing Magic of Brain Dumping" [Creator's Block, Ep. 103]

March 19, 2019
Marcella Jalbert Marcella Jalbert

"What is 'Hustle Culture' and How Do We Break It?" [Creator's Block, Ep. 102]

March 5, 2019
Marcella Jalbert Marcella Jalbert